Volcano Travel Chaos Help & Info

A question about : Monarch claims cut off date

Hi Everyone

Just been going through my paperwork and found my claim form for the Ash disruption. I emailed their claims e-mail address and recieved the following.

Dear Mr ********

Yes the address is correct. However, please note we are not accepting new claims after 1st October unless there is valid reason for a delay in submitting the claim

Yours sincerely

Keith Prewer
Ash Claims Team

A question about : Help please

Hi

Technically I know this is in the wrong place but I would much appreciate some help on here.

Im in Peru at the moment. The problem is that I am booked on a series of flights as follows

Cuzco - Lima
Lima - Madrid
Madrid- London

A question about : Travel chaos

We were stranded in Portugal at easter along with so many UK travellers and were well looked after by Thomson and First choice.

Upon our return however we were faced with having to take the additional days as unpaid leave and so submitted a loss of earnings claim amounting to almost Ј800 into Thomson.

We have receieved an offer of compensation of Ј20 per person per night, as a gesture, which is less than 50% of our claim.

A question about : Any one know best way to contact Ryanair?

Hi.

Has anyone managed to get any USEFUL contacts for Ryanair regarding the volcano ash episode?

We sent our response via their link in the email they sent, but that was end of June/start of July-ish.

They said expect to wait 28 days, then it was 12 weeks i think, but still nothing.

We havent received any correspondence since we filled out the weblink and sent off our receipts and cant contact them via their telephone number?

Any advice??

Cheers.

A question about : No reply from Easyjet

I have sent 2 letters to Easyjet using Martin's letter template sent copies of all receipts in june and July. Have had no response and no compensation. Has anyone out there had compensation and how did you do it.

A question about : Any Monarch contacts??? DESPERATE!!!

Does anyone have any telephone numbers for monarch ash claims that they actually answer???

I have emailed/called/sent letters since April and no response - not one!

TIA
Ells x

A question about : Made own way home which airlines still paid the expense include cost of getting home

Hi All

Asking this for a couple of friends, i believe I have seen posts about people been paid expenses plus costs of getting home where they chose to get back under a different mode of transport. For example, I know of people who got a bus back from Rome and BA paid these costs.

Does anyone have any examples or have seen this over the past months.

A question about : Got a response from Lufthansa :) but not a good one :(

Hi

Got a letter from Lufthansa this morning....not going to pay compensation for the reason and I quote