04 Mar 2019

Batter down your annual mobile costs article Discussion Area

A question about : Batter down your annual mobile costs article Discussion Area

01 Mar 2019

Can anybody advise on Vodafone fraud

A question about : Can anybody advise on Vodafone fraud

05 Mar 2019

Vodafone Website account problems

A question about : Vodafone Website account problems

Has anyone else been having problems accessing their accounts on the Vodafone website?
I've been having constant problems for near on three months, not been able to access my bills each month, have logged numerous calls but always just get told that yes there is a problem and it'll be fixed very soon, but it hasn't been.
Very annoyed as not been able to see a bill and no idea how much I need in the bank, unless I call customer service and ask for a copy to be emailed which I shouldn't really have to do.

03 Mar 2019

Leaving T-Mobile the right way

A question about : Leaving T-Mobile the right way

I have read numerous threads across the internet about people being charged a fee by T-Mobile the moment they request a PAC before the end of a contract even if the PAC isn't used until after the contract end date.

My contract ends 10/02/15 and from what I've read elsewhere the best course of action is to give 30 days notice to T-Mobile allowing around 5 working days after the contract end date to then port out using a PAC.. So this is my plan:

03 Mar 2019

looking for new phone and ipad?

A question about : looking for new phone and ipad?

hello, my wife is about to change her phone, the current one, although supposedly smart, doesn't appear to have much memory making sending photo's or using social media painful.
We are also looking to replace our current tablet with an ipad.
Is it worth taking advantage of the current free gift deals with certain providers? yes she'll be paying more, but it would just be like spreading the cost of the ipad over 2 years?
Or are we being dim?

01 Mar 2019

iPhone picture messaging and virgin

A question about : iPhone picture messaging and virgin

Is anyone else having the same problems I am with virgin mobile? I have an iPhone 5 and cannot send picture messages.

Virgin acknowledge that it is an ongoing problem since October, but seem unwilling to do much about it for me.

They say because I was supplied with a zte and changed, after asking them if it was okay AND they sent me a nano sim for my iPhone so it must have been ok, that I have to stay with the contract.

Any thought or advice peeps?

I am waiting for the team to contact me.

01 Mar 2019

Vodafone 4 year contract

A question about : Vodafone 4 year contract

When I last upgraded my phone with Vodafone (back in October 2012) they have put me on a 4 year contract due to end Oct 2016. I realise that I should have raised this with at the time, and told them to reduce it, but it still seems a totally unreasonable length to create a contract for.

Further, I can see that Ofcom/the EU have now banned phone contracts that are longer than 2 years, so I'm wondering if I can get out of the contract early...

Anyone got a similar case or advice?

Thanks,

Pete

03 Mar 2019

moto g 2nd gen internet issue

A question about : moto g 2nd gen internet issue

Got the recent update Lollipop 5.0.2 and since my data connection doesnt work.

Tried a factory reset but my data connection still doesnt work, WIFI works fine but since I updated to this version I cant get any data connections.

Anybody know any fixes for this? I had a google and it does seem to be an issue for some but can't get any fix for it

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