Volcano Travel Chaos Help & Info

A question about : Being chased for Greek medical bills.

My 19 year old son went to Corfu recently, I warned him about the usual scams/problems but I didn't count on this one.

A question about : Reply from Ryanair Compensation

Have just received the following for reclaiming accomodation expenses. I faxed them at the beginning of May. I don't know where they get the idea that you have to have VAT registered receipts, we rented an apartment in Spain & had to extend the rental period - I shall have to put it in the covering letter, if they want to play silly sods, then its off to court we go

I refer to our recent correspondence regarding your disrupted flight(s).

A question about : No Compensation if you do not fly back with same airline

According to Easyjet and after they cancelled our return flight, I am not entitled to make a claim of Ј500 additional accommodation expenses when we got caught up in the ash cloud in Budapest. We took a BA flight because no Easyjet flights were available (all be it they say there were flights). We paid Ј1200 for two seats with BA to get back to the UK. Is this EU ruling correct?

A question about : Monarch Volcanic Ash Payout

Has anyone been payed out by Monarch, they finally sent a cheque for Ј213.48 which did not even cover a 1/3 of the hotel bill. I would be interested to find out if anyone else has been paid Ј8.00 per person per night, and if anyone could tell me where I go from here if I dont want to accept this settlement.

A question about : 2010 Volcanic Ash Cloud Compensation

I'm extremely confused so please help.

On this site, there was a template letter to use to claim for cancellation/compensation which I used for Easyjet.

After a long wait for a reply, they have said I am not due compensation due to 'non-extraordinary circumstances' i.e. bad weather. What is going on?

A question about : misselling of holiday, advice needed please.

We booked A 5 star all inclusive to turkey, allocation on arrival with Ola holidays.

When we called them on the day of departure, we were told that the 5star hotels were fully booked and we'd get a Ј20 each refund as we chose to accept a 4 star, an so began a series of errors from Ola;

1. We were not met at the airport as agreed, if we had not called before departure, we would have been stranded!

A question about : Do I need insurance for ash cloud?

Apologies if this has been asked previously, but I was wondering if I need my travel insurance to cover the possibility of another volcanic ash cloud disruption or whether my package holiday (Thomsons) would cover it - i.e. would they give me my money back in full, transfer my holiday etc? If I need the extra insurance, does anyone know if the AXA Premier is a good policy? Thanks.

A question about : Air France Flight

Hi,

Not sure if this subforum still get's visited. Maybe I should have posted it into the Air Force Thread?

I'm well aware that the Airline usually doesn't offer compensation in case of Volcano Attacks, but I am hoping that my case might be special.

On 20 Dec 2011 I wanted to fly from LHR to STR to visit a part of my family for Christmas. My flight was over Paris - so the full routing was LHR - CDG & CDG - STR.