23 Mar 2019

Railway level crossings

A question about : Railway level crossings

Every now and again, I get a bee in my bonnet about some issue or other, and I have recently been enjoying a discussion on this forum about whether or not it is reasonable for cyclists to expect to be allowed to continue with their historic rights to unencumbered access to the public highway when every other group of highway users is extremely tightly regulated, and at considerable cost to themselves.

28 Mar 2019

Virgin trains

A question about : Virgin trains

Does anyone know if there is an advantage to buying train tickets one day before travel, or will the prices be the same as buying on the day at the station?

Thanks

Best answers:

  • If there are sdvance tickets left to sell, then these will generally be cheaper than buying walkon tickets next day.
    If the advance tickets are sold out then there will be no difference
    I don't know if Virgin have a 6pm or midnight cutoff for advance tickets
23 Mar 2019

No refund or amendment of cross country e-ticket?

A question about : No refund or amendment of cross country e-ticket?

Hi all,

I stupidly got my dates muddled and bought a ticket for travel on friday instead of tuesday this week

cross country are saying i cannot amend or cancel booking, this is Ј40 down the drain i can ill afford, they say this is because I chose the e-ticket method

is there anything I can do? it seems really wrong

Thanks

Nick

27 Mar 2019

Have you ever asked for your bus fare back?

A question about : Have you ever asked for your bus fare back?

I get the bus to and from work five days a week and for the past six months it hasn't been on time once. A big banner on the bus says that if you're not happy with your journey you can ask the driver for your money back.

I was wondering if anyone has ever done this, I think quite a few occasions I've been deserving of my money back but haven't asked because I didn't want to make a scene on the box and hold everyone else up who was probably also late to get home from work to.

23 Mar 2019

Southernrailway cancelled my full booking and I was forced to pay 3x the cost

A question about : Southernrailway cancelled my full booking and I was forced to pay 3x the cost

Hi everyone,
title=Have

Long story short, I booked two advance journeys on southernrailway.com and cancelled one, the website gives you the ability to select which tickets on which journey you want refunded, choice of reason - Money back guarantee in my case - and a total amount to be refunded.

27 Mar 2019

Leave station on route.

A question about : Leave station on route.

I have a return train ticket from Hull to Harrogate. On the way back I am going to change at Leeds.

Now the question is whilst I am changing trains at Leeds I have 30mins, so can I leave through the barriers to go and get some food and return to get my train or will the barriers not let me through as my journey doesn't end there?

25 Mar 2019

railcard + excess ticket charge- will i get my money back?

A question about : railcard + excess ticket charge- will i get my money back?

Hi,

I bought a railcard three days before traveling to Cardiff, the ticket staff gave me my photocard and a piece of cardboard that looked like a ticket receipt, with the date and cost etc.

I have never bought a railcard before and I was not told by this staff member the 'railcard' [plural] is in fact BOTH the photocard and piece of cardboard.

Long story short I got hit for excess on the return trip from Cardiff.

28 Mar 2019

East Coast Rewards Closure

A question about : East Coast Rewards Closure

I have just had an email with the said news that East Coast Trains rewards scheme will be closing and being replaced by Virgin and Stagecoach with lousy Nectar Points!

As you may be aware, the Department for Transport (DfT) recently announced that a company led by Stagecoach and Virgin will take over the East Coast Main Line franchise from 1 March 2015. The new company will be called Virgin Trains East Coast. We are emailing you to let you know about the new owner’s plans for the existing East Coast Rewards loyalty scheme.

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