Phones & TV

A question about : Awful BT switch Experience through MSE Link

Anyone else had a Problem with switching to BT? DONT USE BT!!!!

A question about : BT Over charging

Hi,

I need some help I have just realised BT have been charging me Ј3.72 per month for a HUB phone that I do not have, this has been charged since February 2014.

I am on Infinity which cannot have the HUB phone they are referring to.

I spoke with their call centre and they state they will only refund for one month but will not backdate to February 2014 even though I have insisted I do not and have not had this product.

A question about : Virgin Media's Phone Master Socket

Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance!

So we've now got our old BT phone number ported to our shiny new Virgin Media phone socket and all that was left to do was for me to remove our telephone extension to the next room (hard wired into the BT faceplate) and hard wire it into the Virgin faceplate. Our master socket is identical to BT's the Virgin installer had said as he left. Is it flaming 'eck!

A question about : Where do I stand with talk talk?

Hey mse,
My ex is the account holder, although he left in September, he took out the contract along with the extra fiber, that I didnt want, but hey! Since he left, I have been paying the bill by one off payments online that have been charging me an extra Ј10 for not doing direct D. I obviously cant do that as its linked to me ex's bank not mine, and talk talk refuse to talk to me as I am not the account holder!

A question about : Elderly relative and calls to 118500

A question about : BT lost account

My mum has recently died and I have found a direct debit to BT for Ј14.27. BT cannot find any information when I give them the reference number. I have obviously cancelled the direct debit but it looks like she has been paying this for years!! Is there anyway I can find out what this is for or try and claim the money back?? Do I just have to let it go?? Appreciate any advice

A question about : MSE News: 'Just been charged Ј183 for one call via 118 118' – that's more than a sex

The firm 118 118's adverts once gave the nation a great giggle – yet its rip-off prices are no laughing matter ...

Read the full story:

'Just been charged Ј183 for one call via 118 118' – that's more than a sex line

A question about : Phones Board Sticky

Note from the MSE Team:

We've collated useful threads into one sticky thread so you can find new discussions quickly and easily while still being able to see important and long-running topics.

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