13 Sep 2017

Ebay listings.

A question about : Ebay listings.

Hi, I am having trouble with my ebay listings. Every time I preview my listing the txt I have entered about my item doesn't appear on the preview page. Is it ebay or am I doing something wrong ? Thanks.

Best answers:

  • Quick fix, try google chrome.
  • Thanks, will give it a try.
  • Did it work?
11 Sep 2017

Counterfeit Item from Ebay

A question about : Counterfeit Item from Ebay

13 Sep 2017

item OOS, alternative offered, buyer unresponsive

A question about : item OOS, alternative offered, buyer unresponsive

I'm usually pretty good at keeping on top of my stock levels but this one slipped through title=Frown

Buyer purchased on Friday, I realised that I was OOS on Saturday & messaged via EBay to offer a similar replacement. No response by Sunday, so directly emailed her (I've not been able to find a telephone number) to apologise & ask whether my suggested alternative would be acceptable to her.

11 Sep 2017

"liar buyer fraud"

A question about : "liar buyer fraud"

Buyer fraud on marketplaces such as eBay is common, according to newly published research

But unlike seller fraud, it's little known - and there is little incentive for marketplaces to publicize it.

The research was conducted at PayPal to explore something called liar buyer fraud. Here's how the authors describe that type of fraud:

10 Sep 2017

Warning to self

A question about : Warning to self

Recently I sold a diet/cookery book on Ebay for the princely sum of Ј2.80 including postage. As it was small and inexpensive I popped it in my local postbox (ie no proof of postage). Shortly afterwards the buyer left me positive feedback.
Today I am informed, via EBay, the she has not received the book!! I immediately issued her with a refund..... OK lesson learned, always use recorded delivery from now on. In addition she had no feedback so there's another lesson learned.

15 Sep 2017

Ebay fake policy

A question about : Ebay fake policy

Having a bad experience with Ebay. Been sold fake trainers (blatant and the seller admits it after the fact.) Trying to get Ebay to treat the claim as fake and not a straight return has been a nightmare.

Wondered if anyone else had similar issues?

Their policy is clear (search for money back guarantee ebay page) but they dont seem to follow their own rules. I would expect them to take it seriously if suitable evidence is provided (which I did...) The seller is now openly selling fake stuff...

11 Sep 2017

Cheap Parcel Delivery

A question about : Cheap Parcel Delivery

/

Hi all,

This is the new discussion for the Cheap Parcel Delivery article, so please post your feedback on your parcel delivery experiences.

The previous five discussions have now been closed, but can be found here for reference: Thread 1, Thread 2, Thread 3, Thread 4, Thread 5.

Note:

16 Sep 2017

Returning an ebay bought item , proof of delivery?

A question about : Returning an ebay bought item , proof of delivery?

Hi All.

I recently bought an electronic item from a private seller on ebay.
Item arrives with a suspected intermittent fault, I inform the seller and get an electronic engineer to check over the item , engineer confirms a fault , repair costs are an unknown without attempting the repair so return and refund seems the best course.

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