16 Sep 2017

A new low for Ebay

A question about : A new low for Ebay

I sold an item and the next day recieved a phone call from the buyer demanding Ј10 or i would get a neg,.

I reported this and was assured the buyer would be punished and my account protected.

Friday i got a neg and reported it.

Today i was told:-

Feedback is a member-to-member experience and, as eBay wasn't involved in the actual transaction, we can't take sides.

How is Ebay not involved when the sale was on Ebay.

10 Sep 2017

Another bit of Gumtree Advice Please

A question about : Another bit of Gumtree Advice Please

Thanks all in advance,

Managed to sort the last problem out and now had an odd one, person insisted on postage ( wont be doing again as seem to get non stop trouble with postage when using Gumtree )

Paid via bank transfer so no issue there

Was posted via signed for via myhermes and was signed for so thought nothing more of it

Fast forward to yesterday ( 3 weeks later ) and getting emails saying its not arrived etc and they will be reporting me about it

10 Sep 2017

Smelly item (cig smoke I think)

A question about : Smelly item (cig smoke I think)

Just received an item overall in nice condition but the case and instruction booklet absolutely stink of cigarettes.

Not sure what to do - was got for a birthday present for friend who likes such gadgets but feel embarrassed giving it like this - currently trying to air it and reduce the smell.

Also what to do re feedback - new seller, maybe all the stuff is like this?

13 Sep 2017

FREE LISTING email alerts

A question about : FREE LISTING email alerts

The purpose of this thread is to set up an alert when there is a free listing weekend. Let's keep it free from chat as far as possible to avoid too many false alerts

Please scroll to the top of the page and click 'Thread tools' on the right. There you will get an option to 'Add subscription', Then when anyone at all gets notification of free listing just add the date to this thread and everyone subscribed should get a notification email from MSE saying that there has been a reply to this thread.

15 Sep 2017

Buyer has lied about not receiving item

A question about : Buyer has lied about not receiving item

And paypal/eBay have decided in his favour and refunded him the money.

I sent the item out 3 days late due to my lo having chicken pox and not being able to leave the house. He emailed me and asked me where it was and I explained and told him I would be sending it out the next day. The day after this (before it had a chance to get there!) he started a claim.

12 Sep 2017

Strange, but annoying buyer..

A question about : Strange, but annoying buyer..

Listed an item last week at Ј50 BIN/best offer..

Someone made offer of Ј45 but then retracted it.

Then a few moments later they offered Ј48..

So I accepted it.

Not heard off buyer, so have now opened unpaid case.

Half tempted to relist it.

15 Sep 2017

Best way to send a flat screen TV box sized parcel

A question about : Best way to send a flat screen TV box sized parcel

I have an item listed, as collection only due to it's size, but have had a question about delivery.

Luckily the item, although not very valuable will fit nicely in an old flat screen TV box 9cut down a bit)

The dimensions (when cut down) would be 86cm x 90cm x 18cm. The weight I estimate at about 15kg (maximum)

What would be my best option for UK (mainland) delivery please ?

I only use MyHermes normally, but this is too large for their service.

10 Sep 2017

eBay Returns

A question about : eBay Returns

I had sold a phone on eBay with a small fault, clearly saying the phone could only charge when switched off and connected to mains power.

171661500328

A purchase with a new account is complete, money clears, hear nothing back for about a week.
Suddenly a case is opened and a return is started. After stressing to eBay i described the faults they still sided with the buyer forcing me into accepting a return.

The item returns today, the phone is now passcode locked, fake accessories are swapped for the genuine ones.

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