03 Nov 2015

A question about : WARNING on CreditExpert charging

I didn't realise I'd done a free trial with them years ago.

I signed up, and they immediately debitted my account with Ј14.99. As soon as I saw this, I cancelled and asked for a full refund.

I hadn't been able to access my file at this point, as they send you a pin number by post to get back in.

I have only received a refund of Ј8.68 which has been pro rata'd. BUT I have not been able to get anything from my file.

So I've been charged for nothing.

Am still chasing them, but be warned...

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    Category: 
    Credit File & Ratings
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