Wallflower or Warpath?

A question about : Wallflower or Warpath?

What’s your response if a product/service isn’t up to scratch?

A. I don’t do anything – I’d be too embarrassed and try to avoid confrontation at all costs
B. I let them know then and there and give them the opportunity to rectify the problem immediately
C. I ‘kick up a stink’ to try and get the maximum compensation
D. I never accept their first offer of compensation and always ask for more
E. It depends on the value of the product – if it’s just a few quid I’d not bother

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Best answers:

• Wallflower or Warpath? What’s your response if a product/service isn’t up to scratch?
  b. I usually let them know and hope they'll rectify the problem. 36.7% - (237 Votes)
  e. It depends on the value of the product – if it’s just a few quid I’d not bother 32.4% - (209 Votes)
  c. I ‘kick up a stink’ to try and get the maximum compensation 18.4% - (119 Votes)
  d. I never accept their first offer of compensation and always ask for more 8.2% - (53 Votes)
  a. I’m too embarrassed, and try to avoid confrontation at all costs 4.1% - (27 Votes)
  Total Votes: 645