07 Aug 2016

A question about : Sky multi-room. Can be multihouse??!!

Having had one query dealt with so satisfactorily here, thought I'd try another. I have Sky multiroom at present [two rooms]. Son has moved out, to a house with a dish, but no arial. This afternoon I took along the spare Sky box [which we own] expecting at least to be able to pick up the free channels. BUT the box doesn't seem to realise it's moved house, and is still getting all the channels I've signed up to here at home.

How does that work? Neither box is plugged into a phone line. I was going to cancel the multiroom, but if this is liklely to continue, may ask son to pay it so that he continues to receive the channels! Any advice on pros and cons welcomed.

Best answers:

  • I am no expert here.
    I think it is the digi card that holds all the subscription details / does the decoding of the channels. So it would work where ever there is a sky dish. However in the Sky T&C they stipulate that the multiroom box has to be connected to a phoneline. I guess to avoid people doing what you have just done.
    I think they check every now and again remotely to make sure that the phone line is connected.
    Ultimately it is up to you...risk being caught and you could have your whole sky system cancelled and maybe a fine/taken to court?
  • As above^^^
    Except its not if you get caught its simply a matter of when they charge you, you may get a written warning letter, you may not. The multiroom needs to be plugged in to the phone line if you attempt to defruad Sky they will charge you as stipulated in your agreement.
  • Interesting - I'll check the T and Cs.
  • The T anc C for mutliroom says:
    Sky Multiroom: Ј10 pm. Provides the same Sky TV channels as your main Sky TV subscription on a box in another room. You must subscribe to Sky TV throughout and an extra box is required for each Multiroom subscription. Each box you have must be connected to the same fixed telephone line at all times.
    But the General terms [which I would have thought over-ride the former] state:
    General: Your Sky box(es) must be connected to a fixed telephone line for 12 months.
    I've had both boxes for longer than 12 months. If anyone has some definitive knowledge on this point I'd be interested to hear it. At the moment it's hard to see what law I'm breaking, leave alone the chances of discovery. I may choose to do something different, but at the moment I'm quite enjoying getting one back on the Man!
  • Sky will do ringbacks to the boxes. Once they don't get an answer from the multiroom box, you will start to be charged for 2 seperate subscriptions. Say you currently pay Ј50/month, Ј40 for your subs and Ј10 for the multiroom. That will change to Ј80/month, 2 subs.
    Now whether Sky write to you to warn you first or just start charging is open to conjecture.
  • Sky use the phoneline to check the boxes are in the same house.
    Now if you were to connect each box to a VoIP adapter and configure the adapters to have the same VoIP phone number, they would appear to be on the same phoneline when they phone Sky to update. That would need VoIP adapters and broadband access though, so could start getting a bit pricey, and might be in breach of Sky's Ts&Cs
    Or your son could get a Freesat From Sky viewing card for Ј25 . That would be the cheapest option and no questions about legality.
  • Thanks for this. I expect I'll get round to taking the card out at some point. Just seems bizarre that it works at all in a totally different location. And I do wonder how legally watertight the exhortation to 'keep it attached to a phone line' is...
  • Don't ever think that you can get one over on Sky, they are far too clever for that..
    Murdoch = Money.
  • We have multi room, moved boxes to different locations in the house, never reconnected to phone line, this was after 3 months and now coming upto 12 months never had one issue with it. They phone line connection is for purchases as this is how your account is charged.
    Risk doing it and face the consequences if any or do it correctly.
    Murdoch earns enough
    James
  • We have a second sky plus box in the spare room. It has not been conected to a phone line for over 3 years with no complaints from sky.
  • haha this is funny. I havent had my second box plugged into a phoneline since we had it installed. The closest phone line was in another room so when the installer came he said don't worry you dont need it connected unless you want to order box office or if you have a problem. Three years on i've never had a letter from sky (well except the increases in your subscription and sky mags).
    All I can say is well done think you've clocked on to a good trick.
  • Sorry to bring up this old thread!
    But I am in this dilema!
    I am currently living with my parents who have Sky, and I have Multiroom in my bedroom. Has been there for years, and hasnt been plugged into a phone line for years either!!
    I am moving out into my own house in a couple of weeks and have been looking for a half price Virgin or Sky deal but their arnt any! However, the house already has a dish - can I just move my Sky multiroom box to the new property? Can sky find out?! Has anybody sucessfuly done this?
Category: 
Please Login or Register to reply to this topic