Say no to Sky's 0844 numbers campaign

A question about : Say no to Sky's 0844 numbers campaign

At SAYNOTO0870.COM we have been publishing geographical (01/02) alternative numbers to Sky's 0844 numbers. We have got to the point where they only last a day or two before they are taken out of service.

I am not a Sky customer, but I am given to understand certain changes to mean a telephone call, such as changing package, and in particular moving downwards or cancelling the paid-for part of the service. This is because the website and the red button only allow customers to add services.

I urge all Sky customers who have a view on this matter to e-mail the Chief Executive: jeremy.darroch@bskyb.com

Sky could provide an alternative for us to list, but chooses not to. If only a few calls are made to the alternative numbers, then why disable them? If not, then this demonstrates that customers don't like the 0844 numbers.

So Sky, give us an alternative number for customers to use.

Best answers:

• I suspect Martin doesn't have much of a problem with this campaign or its methods.
• Am i right in thinking that
  a. if you are a skytalk customer then calls to sky (eve & weekends) are free
  2. calls to 0870 numbers are also free (not sure about just evening and weekends.
  Just to add - i think saynoto0870 is great, i have saved a fortune over the years. I tell anyone and everyone about it.
  I also think its outrageous that there is an 8p connection charge during the day so usually dont call anyone during that time. 13p to make a 1 minute call is
  oTT in my opinion.
• Do you really think that this really is a 'personal email address' that Mr D uses to chat to his friends? Anyway I'm afraid going to the top is oftenb the only way to get action from these corporations. I fully support saynoto0870 on this.
• If a company does not have a geographic alternative, or I cannot find one, I don't ring them. It's that simple. I thank SNT0870 for saving me an absolute fortune over the last few years.
  Shame on Sky for being money-grabbing !!!!!!!s.
• E-mail complaints about Sky's 0844 numbers to Chief Exec jeremy.darroch@bskyb.com &
  crsupport@bskyb.com
  Taken from say no to 0870 site
  As far as I know you cannot get to sky other than paying 5p a min on a landline?
• Good for a sticky?
• Sky offer free calls to its customer care if you are on their phone package? Can you disconect your TV package if you are also on their phone package?
• apparently if you send a message through their website suggesting that you want to upgrade then they will phone you back, at which point you can discuss something else
• An email from sky Claim? That at weekends it is 1.5p a min? Can anyone confrim this? I have heard all this before and then see a big bill.
  It would be good if Sky state on their site at what times they charge more or less.
  I have found if you have any trouble contact using the email above it works wonders.
• Part of the email reads!!!
  They are open 24hrs a day and only 1.5p at weekends?