A question about : RGB Direct Review
Don't touch this company with a barge-pole!
I purchased a Blu-ray player from rgbdirect.co.uk before Christmas & when it failed less then a month later they just didn't want to know!
They tried to shirk their responsibilities by passing the buck for the issue on to the manufacturer.
Even when I pointed out to them that they have a legal obligation under the Sale Of Goods Act to resolve this matter as my contract was with them and not the manufacturer they still refused to co-operate.
This is an extract from their website concerning customer service...
'Most importantly providing the highest level of service not forgetting that personal touch. '
What absolute rubbish!
They are simply box shifters & have no interest in customer service whatsoever!
If you want piece of mind when shopping online don't use them!
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