08 May 2015

A question about : Paypal Account Limited

Hello Everyone,

I recently paid two sellers who were retailing the Samsung Galaxy S5. One was selling it for Ј230 and the other for Ј170.

I opened disputes against both sellers on Paypal and escalated the disputes as the handsets did not arrive. My Paypal account is now limited as I opened two disputes and escalated them and I have also lost both escalated claims. So essentially, two scammers have Ј400 of my money now.

The payments were directly withdrawn from my Barclay's DEBIT Visa card via Paypal. Is there anyway I can request a charge back from Barclays?

Best answers:

  • Did the sellers send them tracked, if so what did the tracking say?
  • Sorry, but there must be more to this. You don't lose a dispute as a buyer if the seller doesn't supply tracking (assuming it's INR).
    More details required if you need help.
  • What reason was given by PayPal as to why you lost the cases you escalated?
  • Surely by buying two high cost items at the same time and then claiming they never arrived at the same time (even if they didn't) alarm bells have started ringing at PayPal?
  • Have you phoned Paypal?
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