02 Nov 2016

A question about : Original claim within 6 years, appeal not?

Hi all,

I experienced a Monarch flight delay on 2nd October 2008 which I believe should be compensated. I put a claim in 29th Jan 2013 for compensation and got rejected via email on 21st March 2013 because they reckoned it was 'Extraordinary circumstances'.
Having seen the info about the supreme court decision on MSE, I emailed Monarch on 6th November last year asking them to reconsider. I got an automated response but as of today no other response.
I've just called them to see what's going on and their first response was (Paraphrasing) 'More than 6 years - tough'!
I explained that my original claim was less than 6 years and he said he'd go away and speak to the legal team and email me this afternoon.

The question is, does the 6 year rule go against my original claim or is he right that me asking to reconsider mean I am outside the six years?

I get a feeling I'm going to be threatening legal action this afternoon title=Frown

Cheers
Martin

Best answers:

  • you have 6 years from the date of the flight to raise court action (even if the actual court date ends up being more than 6 years after the flight) If you have not started court proceedings the airline can safely ignore you or reject your claim knowing there is absolutely nothing you can do now
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