nPower refuses to comply with ombudsman's ruling

A question about : nPower refuses to comply with ombudsman's ruling

For the past 8 months I've been trying to sort out my mum's nPower account. I had no success with nPower so went to the ombudsman last year, who ruled that nPower had to take certain steps to resolve the issue. nPower has refused to comply, and the ombudsman will not reply to my letters because the case is closed. What do I do? How do I complain about the ombudsman?

Best answers:

• What was the end result?
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