Northern Rock PPI Letter

A question about : Northern Rock PPI Letter

Hi all

I have received a letter today from Northern Rock's PPI Review Team inviting me to request a review of the sale of my PPI policy on a loan of approx Ј25,000 taken out in 2006 if I think I was mis-sold the policy. There is a very short form to fill in just asking for a contact number asking me to tick a selection from 8 boxes provided that might suggest a review is in order. I have ticked the following:

3) I was not made aware that I would not receive a proportionate refund of the cost of the PPI policy if I cancelled before the end of the loan term
5) Any existing PPI policies or other means I had of making the monthly loan payments were not taken into account
7) I was unduly pressured to include PPI during the sales process.

The total value of the PPI policy is in excess of Ј3,000 plus the 8% interest that can also be claimed. Just wondered whether anyone else had received a similar letter and also if it could really be this easy to get the money back?? I have never bought any kind of insurance policy without feeling pressured by a sales person and would really welcome the refund now.

Best answers:

• that sounds good
• yes i recieved the same letter, i rang them and sent in the boxes info, just to make sure thay got it. not sure how long it will take or if i get anything. they told me they would respond back by letter, so heres waiting.
• NRAM are excellent with mis sell claims,they will be dealt with and payment back to you (if due) within the time allocated for a claim.
  The refund will be paid into the bank account of your choice and if you have a live loan with arrears,they give you the option of having the refund taken off the loan or refunded to you.
• I got this letter too, I was going to tick all the boxes as I never knew I had PPI with my loan, thats not to say they didn't mention it, I just can't remember. Does anyone know if you can tick all the boxes to be checked?
• I received a similar letter, however the pre-paid envelope had a London address and an 0800 Telephone number
  NRAM PPI Review Team,
  PO Box 68596,
  London
  EC2P 2LA
  0800 294 6744
  I was expecting a Gosforth Address, and a 0191 Number.
  Is this letter genuine or a fraud ?
• I too have received one of these and can say in all honesty did not know I had ppi on the loan. I just remember that the repayments quoted fitted in with my budget so I signed the forms. There was no conversation about ppi whatsoever.
  I dont have the paperwork anymore as the loan ended a few years back but Im guessing I will have signed something agreeing to it which they will have a copy of and therefore I do not have any claim.
  Is it worth me sending the forms back telling them this or am I just going to make myself look an idiot for not reading the small print ?
• I wasn't aware I had PPI on the loan either, I have no paperwork, it could be that I did know at the time but it was a while ago. If i phone them will they have a copy of something that I would have had to have signed?
• My partner has had a PPI from Northern Rock since 2003. How do I go about reclaiming? She is self employed & was told she had to take out the policy to get the mortgage. Does any one have an appropriate phone number for Northern Rock or able to help?
• Hi
  I have recently received the same letter
  I have an existing loan with EGG and a loan which finished last year but that was with Loyds TSB, is there any connection to Northern Rock with either of these 2 companies? If so then I will select which boxes to tick and send it away.
• I also received a letter yesterday. I have found the paperwork from the original loan. I googled NRAM and it appears they take 30% of what you claim back. Is this correct?
• I too had a loan with Northern Rock in 2006 and have made a claim too, i received a letter today offering me Ј500.12 which i would like to accept, the acceptance letter i need to sign asks for my bank details but im worried about sending them off, has anyone else done this and received the money ok???
• It is fine,i have done it in the past,they are quite quick in putting the money into your account as well,the quicker you send it off, the quicker you get the money!.
• Thankyou
• My letter was sent back in October, and after no response, I emailed NRAM asking if they had received the letter (in Dec).
  They replied stating that they had received the returned letter, and would be in contact in due course.
  A month has now passed (maybe longer), and still no response from NRAM.
• I sent my letter back at the end of October, they said they received it on 12th November and I should hear something by end of January ish. Will wait a couple more weeks then try again.
  It would be interesting to know if anyone who was sent a letter has heard back yet. As they must have worked through some on them by now?
  B
• Sent mine back end of October. Still waiting to hear back. Someone told me they were quicker than other banks, but I reckon they are all as bad as each other......
• I too received this letter in December and the lady that I spok with over the telephone advised that the review usually takes around 12 weeks. Hopefully this will help some of you that are awaiting a response.