10 Jul 2015

A question about : NHS job interview

Hello,

I have an interview later this week for clerical job in the NHS. The invitation says there will be IT, literacy and numeracy tests. Does anyone know what these will be like? I'm working in admin role but always finds these tests make me more nervous than the actual interview.

Also does anyone have any good suggestions as to why I want to leave my current job? I've been there 8 years so want to do something different. In response to why I want to leave I say I'm looking for a new challenge but don't know if this sounds weak. I've had 3 interviews now in the past 4 months and not been successful so want to give myself the best shot (although I do feel lucky to have been shortlisted at all on these occasions).

Any suggestions would be gratefully received title=Smile

Best answers:

  • hi i recently had interviews for clerical roles and the literacy and numeracy tests were to complete a little booklet. I have never done an ict test despite it being stipulated.
    regarding questions they may ask it will be:
    why did you apply for the job
    what the nhs is
    what confidentiality is and how to keep it
    how to deal with angry patients
    how to solve a problem
    what good service is
    they may ask depending on past expereiences what your strentgh and weaknesses are
    what the worst thing about your previous job.
    when talking about solving problem and helping an angry patient i said that depending on your trust policy i would.... but i would refer to trust policy.
  • what is your current role. they may not ask why you want to leave. with mine they asked why i applied for the role. I said i have had experience in the nhs as a student nurse and also with my current customer service role i feel this would be a great role to combine these skills but also to learn new skills and enhance my career further.
  • The tests will depend on the role.
    You could get an "intray" test, which is prioritising some stuff from a tray, a typing test or general tests. Nothing too difficult or job specific
    Don't be worried that you've had interviews in the past that haven't worked out. The NHS generally tend to offer jobs to internal applicants first, so while you could have interviewed very well, you may have been pipped to the post by an internal candidate
    Good luck
  • What are your qualifications and experience if you don't mind me asking. I have applied for loads of NHS jobs and I never get anywhere with them.
    Thanks,
    Andrew
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