Nationwide Flex Account Opening

A question about : Nationwide Flex Account Opening

Hi.

I applied for this account on 16th Feb - only to get the 'we'll be in touch within five working days' message. I thought since they credit check you online, that the decision was instant?

Nothing adverse on my credit file, all green, never missed a payment or paid late.

Anyway, six working days later and I still haven't heard a peep. Been struggling to call them as we're swamped at the minute at work so I'm doing all sorts of crazy hours. And my lunch breaks are non existent at the moment so I can really give them a ring during those.

Just wondering what other peoples' experience was when opening a Nationwide Flex account.

Best answers:

• You'll find telephone banking is open 24/7.
  If you give them your details they will be able to locate your application for you and possibly give you an update.
• We opened a Fkex Plus online. It was accepted immediately, but in effect it took another three days to count as open and it was days afterwards that we had card, pin etc.
• Opened a Flex Direct online on Saturday night and was accepted immediately. Email sent to me asking to go to branch to show ID. Did that on Monday. Email yesterday confirming acceptance and telling me that Bankcard etc will arrive in 7-10 Days.