MSE News: Regulator rejects our calls to reopen CPP redress scheme

A question about : MSE News: Regulator rejects our calls to reopen CPP redress scheme

The FCA has disappointingly rejected MoneySavingExpert.com's calls to re-open the CPP redress scheme...

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Regulator rejects our calls to reopen CPP redress scheme

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Best answers:

• I can't say I'm surprised.
• "But some of the people mis-sold to are by definition confused about these things. So a letter headed 'CPP' that looked and felt very similar to a PPI spam letter was always doomed to fail.
  If you can'r see the difference between the abbreviations CPP and PPI you are either mentally disabled(In which case there needs to be a guardian appointed to look after your financial affairs) or just plain stupid.
• Does the (previous) existence of the scheme prevent anybody taking direct legal action against CPP to recover payments? Unless there was specific legislation to this effect, I can't see how the fact there was once a compensation scheme removes the right of any individual to seek redress through the courts….?!
• My wife claimed.
  I posted in the previous thread, the letters were clear and explained exactly what to do if you felt you had been mis-sold a product. Refunds were process very quickly in her case.
  Again this is another MSE non story if someone can't take 5 minutes out to read a letter and fill in a form and place in the post using a pre-paid envelope.
• My mother returned the paperwork approx a week prior to the last date for return in Aug, but has heard nothing yet. Is this normal, or should she have received an acknowledgement letter?
• My wife submitted a claim to CPP in the last week of August (by normal post) and has so far heard nothing.
  In hindsight it would have been all too easy with the cut-off looming to consign them to the incinerator....
  Fingers crossed!
• Out of interest, were the reclaim letters sent out recorded delivery? If not you'd expect a significant number would have been lost in the post, and CPP wouldn't be able to refute the claim of anybody who said they hadn't received it….
• Cheque for Ј263 arrived in the post today
  ADM34 - hopefully your mother will get her response very soon.