LloydsTSB PPI Payment

A question about : LloydsTSB PPI Payment

Hi, was wondering if anyone could help me please.
Had a letter with an offer for ppi off lloydstsb. The letter was dated 25th July.
When should I expect to get the payment in my bank?
Was told that's its 21days but there is a backlog.
Any information would. be great. Thanks x

Best answers:

• I have been told the same, my letter was dated 2nd august 2011 and rang them on 10th august told I'd have payment "by" the end of the month....still nothing and spent all day trying to get them to answer the phone and when they did was told there is a technical problem! is this a delaying tactic?? are they going to pay the extra interest for the delay?
• It does make you wonder!
  Hope we get what we are owed sooner rather than later x
• Good luck folks and well done on your success.
  customer.care.insurance@lloydstsb.co.uk
  Lloyds email addy above if you need this.
• Thanks for the replies
  So am i to expect a cheque through the post and not a payment into my account?
• Just reread my letter (for the thousandth time) its will be put straight into my account in 2 payments.
  Have just rang again and was told that there isn't any time scale about how long it will take for payment but "will be as soon as possible" so still none the wiser!!
• I'm also waiting for payment that was supposed to be paid by the end of August 2011! I managed to get through on the phone to be told there was a "technical problem"! so they could not tell me when I would receive the money which is going to be paid into my bank account! but when I asked would extra interest be paid for the delay I was told NO! so they can earn interest on my money with the delay but not me!!
• I received my payouts between 21 to 28 days after they received my signed acceptances.
• I didn't have to sign anything either with LloydsTSB!
• I received an offer the other day and had to sign an acceptance letter. Says a maximum of 21 days after they receive my returned acceptance letter.
• Did you have an actual offer with yours annmariec ?
  I had an offer letter, but no actual amounts included, just the examples. I have to return the signed acceptance and they send me the calculations. Mind you, I sent a signed acceptance back last week and they sent me another one today - same letter as the first one ! Neither have mentioned timescales.
• Miss_Marple,
  Exactly my experience - which is what I was going to put up a thread about. Had a letter not stating an amount but asking for signature - signed it and week later receive the same letter (thought it was the letter giving an amount). Tried phoning but can never get through.
  Any ideas from anyone else?
• I had all of the Ј5400 paid into my business accout this afternon. LTSB letter dated 28/8 - wrote back told them I wanted full figures before accepting and they rang back on the deadline day plus agree another Ј1300 on my current account same day. One more claim to go through in 12 weeks!
• still waiting for payment, been 52 days now since i received the letter. Really not happy :-(
• Hi, I had a letter at the start of august saying they would pay it back, I rang up to accept, and they said 21 working days. It's now way over that but they said they've got a right back log. They said they were only just on the letters dated for the start of August this week. So blooming annoying, its my money and I want it back!