20 Oct 2015

A question about : has anyone ever used galaxy perfumes???

..... as per title...
their perfumes appear really cheap. but i have never used them before.
does anyone know if they are good to buy from???
tia
skint
xx

Best answers:

  • hi, i have email sent saying my item has been despatched and i also have a dhl tracking number...so fingers crossed.
    the only thing that bothered me is they use a english address on their website and the perfume appears to be sent from california usa!!!! they hadnt better try to charge me any duty tax.....
    will keep you informed...
    thanks
    skint
    x
  • Hi Skintmumof3,
    Any update on your Galaxy Perfume purchase. Was all ok, or did you end up being charged tax? Are you happy with your purchase?
    Yemi
  • Hi all, I purchased some perfume from Galaxy Perfumes on 24th June. I am still waiting for the delivery! Not happy
  • I wish I had seen this part of the forum before last Saturday when I ordered off them. I usually buy from Cheap Smells but they didn't have the product in stock. I have received Galaxy Perfume's confirmation of order email but have still not received a despatch email. Because it was a co.uk website I thought it was a UK based company. I have just checked my credit card statement online and they have charged me more than I agreed to at check out. It seems that despite me paying in pound sterling behind the scenes it was processed in dollars to pound sterling. Just praying I receive the item before Christmas otherwise will have to rush out and buy on the high street
  • I take it everyone has checked the MegaShopBot? And try not to assume that because it appears on a reputable search engine, that makes it a reputable site - always check.
    Have a look at the Cheap Perfume guide as well if you think it'll help any.
    You might also find the How to shop safely online guide helpful as well.
  • Tried to order through Boots but the FRAGRANCE1 promotion code was show in the shopping basket but didn't reduce by Ј5 was this because I bought a fragrance last week from them and got the discount. There was nothing in their terms and conditions stating you could only use once
  • I would not under any circumstances recommend ordering from Galaxy Perfume. I am currently waiting for a refund for an order I placed before November but have yet to receive it. The information from the transport company hasn't been updated for 20 days. When asking for the refund I am told that one cannot be issued until 30 days after having placed my order, you are required to fill out a refund form and scan/fax it back, the address on the form that issues the refunds is in Australia! It seems as though they have a dummy UK address, dispatch from America but all the money is handled in Australia. As usual very easy to place an order with but after that, conflicting information, confusion and great difficulty in getting a refund.
    I have tried to post this on Bizrate as well but it seems to be difficult to get a review on there and I have also read they are biased and wont put up too many negative reviews.
    Do not waste you time or money with these people.
  • My order from galaxy perfume eventually arrived today. (20 days from order to delivery albeit Christmas holidays was part of it) Had about 7 emails from Dottie in their admin department who gave me a tracking number and also a refund to cover the extra I paid due to being billed in dollars and my credit card company charging for conversion. It seems freipost com were responsible for the delay as incorrectly labelled the perfumes and were held up in customs. When they arrive in the UK Hermes took over. Just delighted to receive my cologne but may be a bit nervous about ordering again.
  • DO NOT TOUCH WITH A BARGE POLE! ordered and paid on 10.01.12 and finally got product on 21.2.12! No indication on website that they are just merchant agents and products can come from anywhere - USA in my case - and that there is no tracking once product arrives in UK. RUBBISH! Pay more and get from reputable site that you know is in UK and actually has product in stock to sell!!!!
  • Hi All.
    Im from Western Australia and made a purchase from the Australian Galaxy perfume website in Victoria. I made the purchase at least 3 weeks ago and still not received my purchase. I tried calling them and have emails them but they have not returned my email and there customer contact number is disconnected. VERY ANGRY......As they are in Victoria Australia it does not take over 3 weeks to deliver something to Western Australia. BUYER BEWARE. I will never use this site again and to recommend others not to either. Cheers for your time to read. :-)
  • Place an order on what i thought was geniune english website, to see that product charge on invoice differ from amount taken out of bank.
    Also got charged a foreign purchase handling fee by bank.
    Looked through the website, and give all english address and contact number , but never mentionned that they are set up abroad.
    Now will wait to see if product arrive
    Shouldnt there be something on their details to inform people??
    Wished i saw this website beforehand and would never had ordered, just wanted my daughter favorite perfume which is getting rare to found.
  • oh dear...I too bought Hollisters cal cologne from this site and that was back on the tenth November.....because the website says UK and that customer service says Birmingham I assumed it was posted from the UK....i emailed the customer service asking where the product was and dottie replied giving me the tracking number and when it was shipped.....
    I mentioned I thought the company was UK based etc and dottie said no where on the site does it say this and that all orders are shipped from the USA so I replied back saying the site address says UK and the customer service says Birmingham and that it was miseading to the customer if they are in the USA!! Haven;t heard back yet....hope I get my product....really can kick myself
    also one email says it was dispatched on the 30/11 and dottie is telling me the 26/11 lol..............tracking says transfered from airport on the 29/11 so if thats the UK hopefully I will receive it soon
  • Thanks for this thread, think I'll leave well alone!
  • Their prices seemed cheap plus with discount codes and tcb it would be even cheaper, however I think I'll steer clear after reading the comments above! I'd rather pay more.
  • I purchased 2 thallium perfumes after i talked to a women on the phone and after several emails in wich i asked if they are really by jaques evard thallium perfume......they said yes every time and i received eve by systelle perfume, another perfume.On the receipt says that i payed for 2 jaques evard perfumes, and in the package was eve de systelle.i have made pictures and sent them, and guess what...noboby answered.....so dont buy.
  • Beware the extras!!!.
    Delivery Charge: Ј6.91
    Handling Charge: Ј7.66
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