13 Mar 2017

A question about : Harveys furniture delivery delays.

Ordered a sofa on the 18 Jan, on the Harveys website it stated 14 day delivery. Asked in store about 14 day delivery yes no problem could even be sooner, asked several times about the delivery was assured it would be no problem, 14 days or even less. 19th Jan the phone call, no can do 2 weeks but we can do 11 Feb way beyond the so called 2 week delivery target.
Today yet another phone call, they want to cancel that 11 Feb and rearrange another date, At the moment we have not agreed to another date because we have just lost all faith in the company.
So if you want your furniture in a hurry, you might want to go elsewhere, dunno where........

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