12 Jan 2016

A question about : Halifax mortgage late payment fees

Hi everyone.

Was hoping for some advice.

In 2011 my mum and dad received a refund of PPI on their Total Mortgage Protection from this bank. The refund was no where near the correct amount. I returned the cheque with further old statements to show the refund was wrong. Along with the letter I asked that all the late payment fees be refunded.

They issued the correct amount after a few weeks but wrote saying they will not be refunding mortgage payment late fees (Ј35 for each one) as these were detailed in the terms and conditions.

Well my mum and dad were happy to accept the cheque and move on.

However recently I was reading about banks re-opening cases where late fees were not taken into account when they calculated PPI refunds. (think it was more credit card companys it related to)

Just wondering if I could go back to the Halifax now, when the letter they sent was December 2011.

Appreciate any advice.

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