East Coast train

A question about : East Coast train

I can't get any sense out of East Coast customer services...

I'm travelling from Grantham to Galashiels. The train goes to Berwick upon Tweed then it is bus from there to Galashiels and same in reverse.

My question is... do I have to go and find the bus station or is the bus at Berwick train station? On the way back, as there is no train station in Galashiels, is it just an ordinary scheduled bus service or a specified 'rail' bus service? In other words, how do I know which one to get on.

Ticket says grantham to galashiels v BWK EC and connections.

The woman on customer services just went on about how it was because of track works etc.... errrr no, it's because there ARE NO trains from Berwick to Galashiels and haven't been since 1969.

Thanks

Best answers:

• It will be bus from Berwick railway station to Galashiels. For the return then the pickup point will probably be the drop-off point but you can check with the driver at drop-off. It takes about an hour and a half and goes via Duns, Earlston & Melrose
  It is not a normal scheduled bus but one laid on by Cross- Country specifically for this route.
• thanks very much for that. Not done the journey by train before, they're in the process of bringing the railways back to the Borders, but having built houses etc on the lines, it could be more difficult than they think!