29 Nov 2015

A question about : Debt owed to supplier

title=FrownNot sure if this is the correct forum, but here goes.
My daughter had a business until 31 May 2014. Her power supplier (electric) was EDF. Normally she paid an agreed monthly payment by Direct Debit. However she was advised to cancel her final Direct Debit due on 1st June 2014. THe reason being the reputaion energy companies have for making extra charges when businesses are sold. As my daughter was having major kidney surgery on 21st May the new owner of the business agreed to take readings and submit them to EDF on 31st May. Unfortunately y daughter was recovering from her operation for quite some time after her operation and had to pass over invoices/bank statements etc to her accountants and forgot about the fact that she had stopped her DD to EDF. She subsequently asked the new owner if she had received a final invoice from edf and was told yes and that she assumed it woud have been in mail sent to her. My daughter didn't recveive any mail and discoverd it had been sent to her old home address from over 2 years previously. On investigating neither the new residents nor the post office sorting office had any trace of the mail. My daughter has now asked the new owner to give her details of her 1st bill to enable my daughter to assess the final payment due to EDFand ask EDF for a duplicate final invoice. The problem is that in the last week a debt collecting company viz. BCW Group have left a message on my home answer machine asking for the accountants of my daughters business to call them. The only reason I can think of for them getting my phone number is that I recommended EDF to my daughter as I have been with them for 2+ years. My daughter will be able to pay the debt in full but will she be able to pay it directly to EDF? The Debt collectors do not know how to contact my daughter but I have a feeling that EDF will not acccept payment from her and will ask her to contact the debt collector. My daughter has suffered from ill health for over a year and this was the reason for her selling her business. She is now very stressed that a debt collector has become involved and apart from paying the debt she would have a black mark against her with the credit agencies. Any advice would be welcome before we decide on the best way to resolve the problem.

Best answers:

  • Unfortunately, she will already have this black mark against her credit. Has she checked her credit file.
    The fastest way to get rid of all of this is just to pay the Debt Collector, she owes the debt to them, they have bought the debt from EDF so they are no longer involved.
    The sooner she pays it, the sooner she can concentrate fully on her healing process.
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