CSA question

A question about : CSA question

My friends ex is a serving soldier in Iraq and prior to leaving the country he cancelled his standing order to the CSA so that no maintenance would be paid for his son. According to the CSA there is nothing they can do as he is out of the country and the army are not cooperative with the CSA.
Does anyone know if this is true?

Also apparently he gets paid an extra Ј50 per day whilst he is out there. Does anyone know if this can be classed as a change of circumstances and the extra included in the calculation?

Best answers:

• It states on the CSA website that they can deal with claims where the non resident parent works/lives overseas and is in the armed forces
• Hi, all CSAC's have an Armed Forces Focal Point. this person may be worth trying to locate in your CSA centre. i can tell you who it is in the Plymouth centre - go for it girl!!
• I have every sympathy with women who wish the father of their child or children to support their offspring financially, using the CSA when appropriate and serving members of the armed forces are not exempted from this. However in times of war things may not run as smoothly as in peacetime.
• Thanks for your help it seems whoever my friend spoke to doesn't know their job.
  Pabby-ellis if you could send me the name of the focal point person then perhaps my friend could point her local CSA in the direction of getting the correct information. Having worked for the IR I'm sure the CSA have some sort of internal email system.
• After speaking to the CSA this morning, I am all too aware that they seem to pass the buck from one person/department/organisation to another. There seem to be far too many people who work for the CSA that do not know how to do their job, or so their colleagues say. When will someone there take responsibility?
  As for HM Forces being no help... Thats complete b*****s! (Excuse my language!). They take any of their personnel shunning their parental responsibilties very personally as it reflects badly on the 'standard' of their men. Can your friend not get hold of the admin/heirachy for her Ex's battalion/squadron etc and explain what he has done??
  My Ex is in the RAF and I know he dare not miss one payment! Thank goodness!
• I'm in the Navy and I know we have to respond to CSA correspondence without delay. And the CSA can have the money taken direct from their pay.
• if the father is on 'active duty' the csa cant take any enforcement action on the case until the postmaster (pay section for armed forces) say they can
  Any enforcement action taken against the armed forces is at their discretion and they can and do decide that no maintenance can be taken and there is nothing the agency can do about it.
  Hope this helps