19 Jan 2016

A question about : CCS review

Hello all, I stupidly fell for these people, I have been through a month of hell trying to get the money back, I was told this morning it would be Friday after I caught them out by filling in an online firm in an assumed name of a company they said was unconnected with them and they called me back lol! I'll believe it when I see it!

I have decided to try and use the power of social media to close down this company, or to at least warn people but I've never done this before so bear with me being a novice!

If you would like to join me there is a Facebook group called ccs review scam where we will co-ordinate a campaign to get this awful company shut down and it's directors banned ...

At least I can put my stupidity to a good use and get something positive out of this awful experience

Best answers:

  • Why do you think they have suddenly started telling the truth.
    Report the matter to consumer@claimsregulation.gov.uk and report the matter to your MP so they realise how inept the regulator is.
  • Tonight I was rang by this company offering to get Ј6998 back for me from a mortgage I took out in 1987. I listened for a while, but as soon as they asked for my credit card details I told them I was no longer interested and hung up. I cannot see how they can claim a particular amount without knowing the mortgage details.
  • Bearing in mind that even endowments were not regulated in 1987, it is pretty clear they are lying.
  • Hi lottiemay,
    Yes I'm sorry to say I was caught out as well, never thought I would EVER get caught but I did. They added Ј1800 to my credit card about a month ago then after I checked on this site I rang them up 2hours later to cancel as well as call Barclaycard to let them know. they told me I would be OK and not be charged for it but just to keep them informed of any changes. I rang CCS and they said they would send me a cheque for the Ј1800 and would be sent on the 20th of November, I thought I would give them a few days but I received a phone call on Monday to say (wait for it) the company have gone into liquidation and I would receive a call from the administrators within 3 weeks, it may be me just being cynical here but it was probably the same person who rang me to join this scam in the first place. I suppose I'll have to wait now and see what happens but I don't hold out much hope
  • Hi Mode 57,
    I've been caught out by these crooks too. I'm trying to recover my money through my credit card. do you happen to know who the administrators are? Have you received your money back?
    Best regards,
    Milanomarc
  • I just had a call from these guys, so they are clearly still operating and not in administration at all. Here's the number if it helps. 08008202160
  • According to the MOJ website:
    Credit Clear Services Ltd is being investigated by the Claims Management Regulator under regulation 35 of The Compensation (Claims Management Services) Regulations 2006
    Claim Credit Services Limited is being investigated by the Claims Management Regulator under regulation 35 of The Compensation (Claims Management Services) Regulations 2006
  • I received a call from ccs about a week ago. They claim they can get me Ј14076 back off my mortgage..all they want is a fee of Ј495 debit card or Ј495 + 10% credit card. on the debit card thet will take 25% at the end when I receive my payout which should take 60-90 days. For the credit card they will take the final 15% at the end. I don't have a spare Ј495 to do this but however I was considering getting a 0% credit card and paying the fee with it. The company has not gone into liquidation as I phoned them back to clarify the upfront fee and they have emailed all the information and a money back guarantee if I don't get money back. Can someone offer me advise please as this Ј14076 would come in very handy to us.
  • i am so glad i came on here before giving them any details, just had this "firm" on the phone to me, claiming they could get me Ј17,000 back from the mortgage facility fee plus interest, when i questioned him some more, he did seem to flounder somewhat.
    All i had to do was pay a one off fee(Ј895) on a credit card (that subsequently i don`t have) to verify who i was??
    thought it was suspicious and after reading this on here, glad the pound signs didn`t rattle round in my eyes for too long..lol, top work all involved.
  • Many thanks magpiecottage for your reply, I am getting sick with worry and just didnt know who to phone or get in touch with to try and sort this situation out. I have called my credit card company (Barclaycard) and they have told me they can do this chargeback but they need me to get in touch with this company with proof of cancellation and conformation of my refund. I have told them I have tried on several occaisions to ring them but get no answer, another time a barclaycard advisor told me an e-mail copy of cancellation would suffice but when I sent it to them they said it wasnt acceptable, so this is the position I am in. you guys on here are a godsend and any help is very much appreciated
  • Tell Barclaycard that CCS have surrendered their claims management authorization which means that they are unable to provide you with the services you contracted them to supply and therefore have breached your contract with them.
    https://www.claimsregulation.gov.uk/...y=-1&status=-1
    Under the chargeback/section 75 rules breach of contract means your credit card company should refund you the payment https://www.google.co.uk/url?sa=t&rct...60444564,d.bGQ
  • Thank you Alpine Star for that advice, I have just Read the links and information and looked at section 75 also on this site. this charge went on my card last october 14th and although the payment has appeared on my statement, Barclaycard have assured me I will not have to pay it untill the dispute is settled and also wont have to pay any interest payments on it but I've just checked my statements and the payment appears on december and januarys statements and I'm paying Ј23 a month interest. My 2 year balance transfer 0% period ends on 6th June this year so I'd like to get this sorted before I can switch to another card. I origionally had Ј5000 and now down to just under Ј3000 so I was happy until i was a Bloody fool for falling for this scam. I'm giving them a ring right now so I'll let you know how it goes,
    thanks again
  • Well I rang the credit card dispute team a short while ago (the call lasted 50 minutes!) but I was determined to finally get somewhere armed with the advice from Magpie cottage and Alpine star and after having to explain my whole situation through to 2 different departments and a lot of patience, I think I am at last getting somewhere. They are Putting a temporary credit on my account for the full amount and are getting in contact with CCS to try for the charge back, in which case if they play ball they have 60 days to refund my card, they can try this twice apparently then see what happens. I reminded them that even if this didn't happen for whatever reason, I was quite within my rights under the consumer credit act to receive a full refund from Barclaycard, they agreed and said lets see how we go with the Charge back first!
    I put the phone down satisfied that at last I'm making some REAL progress, Its amazing what you can do armed with a bit of knowledge and I cant thank you guys enough. I'll keep you posted
  • we paid them Ј595.00 last july and had no word from them whatsoever we spoke to our mortgage company if they had been contacted by this company but nothing at all. we have reported them to the fraud department of the police and also still in contact with the government body that deals with these complaints as far a i am concerned thy have embezzled our money or to put it bluntly stolen from us. i am now taking court action against this said company.
    on the 29th january 2014 they handed in their trading licence so they have scammed a lot of people and taken the money and run in my opinion they should be held personally responsible for the return of the money but as usual our so called government have got no rules in place about scamming companies like this you put your trust in these type of companies and they just s**t on you. if i lived closer i would travel down and wait for them to replace the money not by cheque but by card machine seeing as that is how they took the money
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