04
Dec
2016
A question about : Anybody had any success claiming from Iberia?
Hi my family were stranded in Madrid for 5 days whilst UK airspace was closed for the original ash cloud in April. We arranged our own hotel etc but did eventually travel back by air on our rebooked flight with Iberia. When we got home we sent a letter (with copies of receipts) to reclaim our costs (accomodation and food) to an address we were given in Spain (posted by Royal Mail intetrnational signed for). But since we have not heard anything from Iberia.
Just wondered if anybody was in a similar position or if anybody had been more successful applying in the UK?
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