13 Aug 2016

BIG mistake! Take care ordering talktalk.

A question about : BIG mistake! Take care ordering talktalk.

Following recommended link on MSE, I decided to switch from BT Infinity to talk. But talktalk didn't have fibre enabled in my area (BT does), but still let me proceed with the order.

They say they pointed this out - I cant remember seeing this.

If I had, I would NEVER have taken this backward step if I had seen this.

As I ordered online they are not allowing me to cancel without penalties (the MSE special deal was only via online order). Even though Broadband Service has not started.

14 Aug 2016

New Build Internet Woes

A question about : New Build Internet Woes

We have been living in a new build property for 4 months and trying to get the Internet has been a nightmare as we can only get fibre optic in our area.

When we moved, none of the infrastructure for fibre optic had been set up.

After 3 months the fibre optic box and cable had been set up by BT Openreach. This was done by contacting the BT engineer who was in his van near our house.

14 Aug 2016

BT Infinity Delay ... something smells fishy

A question about : BT Infinity Delay ... something smells fishy

In the first week of Jan I signed up to change ISP for a great BT Infinity package (rural so its a new service for us), scheduled for connection by the end of the month. Yay. title=Jumping

11 Aug 2016

Which Broadband is the most Reliable and Fastest out of these 3 ISP's?

A question about : Which Broadband is the most Reliable and Fastest out of these 3 ISP's?

PlusNet

Sky

EE

In terms of regular broadband not superfast fibre optic service.

15 Aug 2016

BT

A question about : BT

well I'm all for switching and ditching but ........ title=Mad

I am leaving plusnet for BT as BT gave me the best deal title=Thanks,

conversation with plusnet this morning ......

me - do I need a mac code for BT switch

P/N - I can give you one but BT doesn't need it

me - I heard if you leave P/N without a mac code P/N will charge me Ј30

P/N - yep that's right

15 Aug 2016

Virgin misselling 152Mb Broadband

A question about : Virgin misselling 152Mb Broadband

Am wondering whether to call in m'learned friends. Was persuaded to upgrade to 152Mb Boradband in December. Internet experience instantly became worse - websites wouldn't load or took seconds to do so, constantly. After four or five calls was told that the 152Mb service had component faults that no one could say when a fix would be available. So, they downgraded (not sure what to).

15 Aug 2016

Vodafone Dongle rip off

A question about : Vodafone Dongle rip off

12 Aug 2016

BT broadband keeps dropping

A question about : BT broadband keeps dropping

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