Volcano Travel Chaos Help & Info

A question about : British Airways re-claim

Is anyone else experiencing recompense problems with British Airways - we put our claim into British Airways being held up in USA for three weeks April 2010 to no avail - we have been given a reference number but unable to get through to a person on the telephone and nothing has happened we feel helpless!!

Best answers:

A question about : British Airways Refund.

I had a return flight booked to LA with BA which was canceled because of the Ash cloud. I had paid BA for my seat to be reserved but despite being promised a refund by BA for this I have still not reserved payment after 8 months and many e-mails! What can I do to get back what BA promised to repay me? (My travel company refunded the cost of the flight for the record)

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• The British Airways website states:
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A question about : Cancellation Charges ?

I have booked a holiday for December and paid a deposit of Ј100, I have decided to cancel it and of course I know I will loose the deposit, but on checking the small print on the booking form I can see there may be an admin charge. The holiday is with Olympic Holidays, will I have to pay it, they surely will have enough time to resell the holiday doesnt seem right.
I am going to ring to cancel but does anyone know if they can make me pay this.

A question about : MSE News: Bmibaby 'breached rules on volcano compensation'

This is the discussion thread for the following MSE News Story:

The airline told a passenger stranded by the ash cloud it will not pay hotel costs while he waited for a flight home ...

Read the full story:

Bmibaby 'breached rules on volcano compensation'

A question about : Banks that reimbursed and will do so in the future

Hi

A question about : Cyprus Airways

In addition to KLM, the EU should take action against Cyprus Airways.

I took my family to Cyprus in April and thus far have not received a penny. My claim was not even acknowledged.

After many chases just two days ago I was advised We will respond by post within the next two weeks.

Is anyone else waiting to hear from them? Has anyone received payment from them? How do you suggest one concentrates their thinking?

A question about : EU 214 compensation

This EU rule provides substantial compensation for flight delays.

I had a 5 hour delay in October and put in a claim with Thomas cook Airlines. They have responded that due to a court case in germany they are dismissing my claim. I have referred this to Air Consumers Council.

Is anyone else getting the run-around?

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A question about : BMIbaby help again required!!

Hi

I am not sure what to do now.

I have written a number of letter to BMIbaby about being stranded in Barcelona for an extra week and asked them for reimbursement of reasonable travel expenses.

Their replies are standard that they are not paying out.

However, I notice from my bank account details that they have refunded our return flight ticket prices.