09 Mar 2015

Sending formal letter of complaint. Right to do so?

A question about : Sending formal letter of complaint. Right to do so?

From November I noticed a severe drop in performance with my broadband with Virgin (20Mb package, lucky to get 1Mb). I spoke to their call centre in order to acquire a technician, but my asking of someone to come after 7pm due to being unable to get time off from work and being a commuter was not done.

Four calls between then and now occurred before I received the Super-Hub and 100Mb broadband for Ј33.50 per month. All of them stating of the severe performance.

09 Mar 2015

Updated Find the cheapest broadband discussion thread

A question about : Updated Find the cheapest broadband discussion thread

>> Cheapest standalone broadband package
>> Unlimited Downloads. Eclipse £14.99/month

oh come on, BeThere.co.uk's 8Mbps ADSL2+ (faster), no traffic shaping (deffinately faster), very lax FuP (more unlimited), 0808 support (cheaper), at £14.00 a month (more cheaper), £55 quidco cashback (bigger bonus), wireless router (better) and multiple free connection codes available in these forums (cheaper if not migrating) easily beats the Eclipse deal on every point.

09 Mar 2015

Not so amazing BT infinity/tv offer.

A question about : Not so amazing BT infinity/tv offer.

Anyone else had problems with the NOT so amazing BT offer. Had a nightmare with switching to the offer that was posted by MSE for infinity and tv for Ј12.50, Ј100 voucher and Ј30 cashback.

09 Mar 2015

Virgin SuperHub 2ac Software Updated

A question about : Virgin SuperHub 2ac Software Updated

Just an observation but my Virgin SuperHub 2ac, which I've only had a couple of weeks, went and rebooted itself a few minutes ago. When I checked the log, it has received a software update to V1.01.11 and mine had been on V1.01.09 as delivered.

I don't know if this a brand new version or simply a matter of my router doing catch-up now that it's been connected to Virgin Cable.

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