29 Oct 2016

Flight Cancellation

A question about : Flight Cancellation

My daughter had her flight with Easyjet to Newcastle cancelled out of Gatwick, she had to re-book for the following morning, this flight was also further delayed by another 2 hours which made her lose a full days work and of course wages. The airline gave her accommodation and sub standard food and have said that is all she can apply for as it was not there fault as the airport was closed down due to an earlier landing aircraft blocking the runway. Is this correct?

03 Nov 2016

package flight delay

A question about : package flight delay

Hi,

04 Nov 2016

Advice re travel claim

A question about : Advice re travel claim

I’ve just come back from holiday. The travel company caused a big ol mess and to cut a long story short I didn’t have my suitcase for the entire trip.
My insurance company say that they will pay Ј50 per day for a max of Ј300. 7days without my case makes Ј350. Also there is the money spent on replacement clothes etc.

30 Oct 2016

Lapland compensation

A question about : Lapland compensation

Went on a day trip to Lapland on December 2nd. There was a plane fault! Sent a letter of complaint and have received a voucher for Ј1396. I know this is good but The voucher expires in January 2014. For our summer holiday we wanted to book Sicily but Thomas cook don't currently book there! Therefore, the voucher is useless.

Can anyone help with how I should deal with this etc and if I am entitled to a cash refund.

Thanks

29 Oct 2016

What happens in this scenario

A question about : What happens in this scenario

Hey all,

Am going to Vegas in May, heres how i did our booking:

I booked a flight with KLM from Bristol to Amsterdam (6:15am flight, land at 08:30am)..

I then booked a Flight+Hotel deal with Expedia from Amsterdam to Vegas, carrier being US Airways.
Flight is at 10:50am, then does its connection in Philly....
I will have holiday insurance as per normal title=Smile

31 Oct 2016

Lufthansa claim

A question about : Lufthansa claim

Hi,

I'm currently in the middle of a compensation claim for a cancelled flight with Lufthansa that brought about more than a 2 hour delay to my arrival back in the UK.

Has anyone had any compensation claims / success with Lufthansa before?

29 Oct 2016

Emirates connection delay

A question about : Emirates connection delay

Hi all,

We recently travelled to Australia for our honeymoon, with Emirates through Dubai.

04 Nov 2016

Flight information?

A question about : Flight information?

I was delayed six hours on the runway at gatwick to punta cana and also some time in the airport before we took off.. my question is, can I find out the exact time we took off and landed , and is there a record of this somewhere I can access? thanks

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