A question about : Weird court decision on my case v Ryanair
Hi all,
So six years ago, on my birthday, I turned up at the airport, only to be told at the check in desk that my flight with Ryanair had been delayed by approx. 4 hours.
I was flying to Dublin to see my girlfriend and subsequently found out that I was supposed to be attending a surprise party. I asked Ryanair to find me an alternative flight, they would not. I ended up getting a taxi to Bristol Airport and travelling on a new flight I purchased myself, to arrive in Dublin about two hours later than scheduled, not even using for the Ryanair flight, although I did check in.
Just before the six year limit to all this, I started my European Small Claims case. So Ryanair have been dragging their feet a long time over all this, because of the appeals, etc. Finally, the Judge considered the written evidence last week, and dismissed the case!
He wrote that I had not produced evidence that I attempted to check-in to the flight with Ryanair, nor that I booked with another carrier?
I am going to appeal. I believe a signed Witness Statement should suffice to prove both the above, or I hope so, as I do not have proof of the other flight, nor of the taxi to Bristol.
I do have the Ryanair flight booking that I used to return from Dublin two days after my birthday. Can I submit that, and suggest the Judge order Ryanair to confirm that I was on this return flight, just the same as they were able to confirm very quickly in their Defence that I was not on the outgoing flight?
Thanks all,
xxx
Best answers:
- You don't have a copy of the confirmation email for your outgoing Ryanair Itinerary or Boarding Pass? A return Rynanair ticket alone won't cut any mustard. Seems unfortunate that you launched the claim with the crucial supporting evidence missing.
- EDIT post redacted our good Dr will take great care of you.
Although if you didn't travel on the flight, then technically you were not delayed. - Yes, I already submitted the flight confirmation email fro the outgoing flight to the Court with my claim.
- If you generated your boarding pass then you did effectively check in.
But yes, evidence of the 2nd flight you took is crucial also. - Ah I actually have three weeks, so two more...any more advice???
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