A question about : Tv Consumer rights Need help
Hi all , I have had a Samsung tv from littlewoods less than 18mnths old, after 5 months it developed lines down the screen which I called Littlewoods about but they said I need to call manufacturer which I did and Samsung sent a sub contractor out to fix the tv, which they did. Two days ago the same problem occurred so I phoned Samsung again but now its out of its 1 year warranty they will not help they gave me the number of the shop who fixed it last time ( who are now out of business ) and another shop who want Ј160 to just look at it when I have the details of the fault from last time. All local tv repairs want to rip me off one even saying id need a new screen (Ј400) as that's what they done last time but I watched them fit a panel in back of tv not a new screen. Do I have any duty of care rights for a part that is unfit for use as this is now second time in under 18 months ? Any help would be greatly appreciated thanks in advance.
Best answers:
- You need to post this in the 'Consumer Rights' board.
https://forums.moneysavingexpert.com/...play.php?f=173
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