19 Mar 2019

A question about : Trapped by floods in Morocco

Just got back from Morocco having been trapped in the Ouazazarte area. The roads and bridges were all washed away and the only way out was by air. Thanks to the Moroccan government we were all airlifted out to Marrakech free of charge. However, I missed my flight back to the UK so I had to buy a new one and had a night in a hotel. I can't find anything in the insurance policy that covers this. The policy only seems to cover you if the flight was cancelled or if public transport (i.e. vehicles) fails. Any advice at all please?

Best answers:

  • Presumably this was a failure of public transport, since your bus back to your departure airport could not get you there.
  • Have you actually rung your insurance company to ask them? You've already paid up to get home - it's not like you're waiting to get an answer to decide on your next move. They're the best people to tell you what you'll be covered for
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