23 Aug 2016

A question about : Taking up Talk Talk's current offer + Ј90 Love to Shop

Hi,

I did have a look through the threads but I couldn't see any like this, so here is my question:

Has anyone else been able to leave SKY, and join TALK TALK and transfer their existing line. Credit where it is due, Talk Talk have made it clear that they cannot use my existing number and so I won't be entitled to the Voucher, but I want to know WHY?

Everything I have read is perfectly clear that SKY piggybacks from BT and that it COULD be transferred.

It therefore seams that TALK TALK are the unwilling ones to transfer my number, and therefore cough up the voucher? Has anyone else experienced this?

Best answers:

  • Hi,
    Has anyone else experienced this. I ask again, because this offer has now ended, and out of curiosity I had a look on Talk Talk's website.
    Today i received the following message:
    There is an existing phone line at this address that we can use
    You'll keep your number when you switch to TALK TALK. Switching is easy, we'll handle everything for you.
  • Sky does no piggyback in the accepted sense .
    Like all providers ( bar VM ) they use the line from BT but may have different equipment in the exchange .
  • I was just really disappointed that
    A) Last week when I could NOT keep my line and therefore WOULD NOT get the Love to Shop voucher, because I wouldn't have qualified. Qualification being that you must be able to keep your existing line.
    compared to:
    B) Now - I can switch, keeping my line, and get no voucher because the promotion has ended, when last week I would have qualified for the voucher.
    Surely this proves that Talk Talk were choosing to not let me qualify for the voucher???
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