03 Mar 2017

A question about : Sun holidays

Hi,

We booked a sun holiday last month for 6 people at a haven site.

Does it tell you at any stage before payment that you would only get a 2 bedroom for 6 people and you need to book 7 or 8 for a 3 bedroom.

Im wondering because ive just phoned to pay the balance and they said we only got a 2 bedroom, and got to pay another Ј22 for a 3rd bedroom.

She said it would of told us before we paid in the literature! If it does then thats fine...

Thnaks

Best answers:

  • I don't recall ever seeing that mentioned and we're a family of six.
    We always presumed we'd get a 2 bed and feel it was.bonus to get a three bed.
    And we have been given a three bed on several occasions, couple of times when there was only five of us
  • Yes, need to put in 7 people to guarantee a 3rd bedroom, as every caravan sleeps two in the lounge area.
    At Ј22 though, that's cheaper than adding a 7th person anyway?
  • We would like to be guaranteed a 3-bedroomed accommodation
    We cannot guarantee this, however you may be able to upgrade your accommodation when you receive your confirmation from the holiday park. All upgrades are subject to availability.
    Source: https://www.sunholidaysfaqs.co.uk/faqs/23/125
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