Sony Bravia Smart TV

A question about : Sony Bravia Smart TV

In December 2012 I bought a Sony 32inch Full HD smart TV, model no. KDL-32EX653. I chose this model because the description clearly stated that it had a web browser (Opera). I have used the Opera browser on my PC and found it to work well, especially for video content so presumed that the TV experience would be comparable. Inputting web addresses/search routines with the on screen keyboard is rather time consuming but bearable as it avoids having to put the computer on for what would be just a few minutes at a time.
To start with everything seemed to work as expected but just lately I am becoming increasingly frustrated by the 'Computer says No' type of responses. For instance on one website that I use extensively, the TV says The security of this page cannot be established. Are you sure you want to load? I hit the Yes button and immediately it asks the same question again. Indeed it keeps asking the same question until I have confirmed three times over and then it shifts into a Memory Limitation error. I have checked out the website on my PC using the same Opera browser with no problems whatsoever. I have also put the URL through Norton's safe site checker and it comes through also with no issues whatsoever so why won't Sony Bravia let it load?

The Memory Limitation error seems to be a near standard response these days. How is it that a company that can squeeze 2Gb of RAM into a smart phone just 8.6mm thick (Xperia Z3 Compact) cannot even equip a smart TV with enough memory to open a simple web page?

Then there is the YouTube app - or apps.
The basic (black border logo) app works fairly well. Videos play without buffering (I have fibre optic broadband) and you have space for 8 frequently used sites without logging in to YouTube. However, it appears that YouTube will not be supporting this app from April 2015, so that means using the inferior alternative 'YouTube for TV' app. This seems extremely unstable and suffers frequent crashes. When it does work you have to be very nimble to jump to your search result as otherwise it throws up the ubiquitous Memory Limitation error. How can this be on an app designed (presumably) to work with Sony Bravia TV?

As a full HD TV it is perfect. Good sound, good picture, good viewing angles, but I could have saved a lot of money by buying just a full HD TV without the now pathetic 'smart' functions. My TV was guaranteed for 5 years at purchase date so I am wondering if I have grounds to return it on the basis that it is not fit for the purpose originally intended.

The retailer I bought the TV from has a very good customer-oriented approach but I would like to know where I stand on this legally before I take it up with them.

Best answers:

• Seeing as your TV is now over two years old the issues are probably down to the TV and browser now being obsolete. We have a current Samsung H6400 series smart TV and the browser is very poor, you would never get a full Desktop/Tablet type browser built into a TV unless its one of the newer Sony or Philips models that run Android. You cant expect companies to continue issuing updates and supporting apps on an obsolete platform forever.
  Would a cheap Android stick not suffice? if not maybe use the PC you have plugged into the TV?
• Obsolete after only 2 years?
  Its predecessor lasted over 20 years!
  I have considered alternative options but it comes back to the fact that I bought a product described as having certain functions which only two years into the five year guarantee have ceased to work as originally stated/intended.
• Any reason for the pretentious font?
• >>
  Thats now up to you to prove that point .
  Personally i see them saying after two years you have accepted it .
• It was fit for purpose up until when?
• Well thanks for the suggestions.
  I'm still not comfortable with the situation and may yet consult with the original retailer.
  Just found this statement on the original Sony paperwork:-
  Quote:
• @ Spicy McHaggis.
  Situation has been deterioriating for the last 3 months. Was rather hoping that an automatic update would fix it.
• We have 2 samsung smart tvs. 2013 version crashes all the time when using the Web browser or youtube. 2014 version has more ram I believe and different UI and everything works fine. With the new smart tv OS coming out for samsung I fully expect this tv to end up like the older one BUT it still has a great picture and looks lovely. You will find it hard to claim on the warranty as it only covers the tv use I believe.
• At the end of the day the app doesn't come with the TV you downloaded it by choice & it no longer works. This has nothing to do with how the TV otherwise functions including the smart functions. I think your best bet is to find another browser that your TV does work with or sell it. This isn't a SOGA issue.
  If you want to use your TV to view the Internet buy one of these https://www.amazon.co.uk/MK808-Androi...roid+tv+dongle
  It runs on Android and is much better than any options you can get on a smart TV. As it's Android you can download & use Opera on that instead.
• Asking a silly question here, but have you tried manually searching for an update to Opera? A random update may not have been added automatically for some reason. No system is infallible!
• Shame on all those who criticise the OP for being different with his Comic Sans Font.