Smart parking ticket

A question about : Smart parking ticket

I am confused reading previous threads.
I have just recieved a PCN from Smart Parking in Asda.
It includes 2 photos of my car, going in at 9.20am & leaving at 14.14pm. what it doesn't show is me leaving around 9.45am & re-entering at approx 2pm.
How can I prove that I made 2 visits to Asda that day. I was at home attending my 2 disabled grandchildren for most of the day.
Do I ignore or appeal?

Best answers:

• would you pay me if I charged you after reading this ?
  of course appeal
  you have fallen foul of something called 'double dipping'
  this is because PPC's ANPR cameras are not regulated the way police one's are!
  please read through the 'newbies thread
  https://forums.moneysavingexpert.com/....php?t=4816822
  then / while you are reading go back to Asda (did you get receipts for both visits?) and speak to the manager ... not customer services and demand he/she sorts it!
  when you do your first appeal, is there any one who would be able to confirm that you where home?
  Ralph
• Ignoring has not been an option for many PPCs since 2012 in England and Wales - You should read some current threads, not old/outdated ones.
  The Newbies Sticky is the place to start - contains all the most current info on how to see these chancers-off.
• Thanks, I didn't keep the receipts as I only bought odds & ends. Various members can confirm seeing me at home at different times of the morning. My son & his wufe d4opped the kids off at 11.20am. We have our own cctv on the drive but only stores for 7 days. I will try to speak to the store manager today. This is very stressful
• I know it is easy to say but do not let your self get stressed .......
  you will easily win this if you follow the advice .....
  have you started to read the newbies thread re appeals?
  Ralph