08
Aug
2016
A question about : Sky charging me for not using Sky Talk
I used to be an O2 broadband customer, which is now Sky.
Sky are now charging me a monthly Ј5 Supplement for not having Sky Talk because I still use my BT line. I don't want to change telephone providers as I'm only calling 0844 numbers which are 1p with BT and 4p with Sky.
Can they really punish me for not using their service? Their explanation is that they charge me because broadband needs to go through the telephone line.
Thanks
Best answers:
- Yes they can.
You can switch providers and keep your number if you do not agree and are out of contract. - Why would anyone call 0844 numbers? Don't you make an effort to look for an alternative non-premium number?
https://www.saynoto0870.com/ - This cunning Sky surcharge (similar to the one they asked me to pay for 'not having Sky TV') is invariably negotiable off your bill once you are out of minimum term and in a position to dictate the terms.
I'm fully expecting at some point to be surcharged by them for Ј5 a month for 'not buying The Sun'...
Ex o2 customers are unlikely to get any special deals, as they'll all have been Sky customers for over 12 months now (most of us on highly discounted tariffs), and now Sky see it as payback time.
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