21 Feb 2017

A question about : seatwave question

I have sold a pair of tickets on seatwave a couple of weeks ago. I have the tickets ready to send. Do I have to wait for seatwave to send me a sellers package with a prepaid envelope in? When do they normally send this. It says on the email from seatwave confirming my sale,:confused: to log into my account and it will tell me how to send them but the info is not on my account! Also in the help section it says all the details on how to send them will be on the email!

Best answers:

  • Contact Seatwave customer service and in the meantime, email the buyer to explain what's happening. I don't know how Seatwave works as I have never sold on there yet...
  • Hi, I have just rang seatwave and they are in the middle of changing their delivery. Apparantly the company UPS will be coming to my house to pick them up! Saves the trip to the postoffice. It all changes over on Wednesday - hence the lack of information on the email or my account!!!
  • Glad you're getting it sorted.
    It's also quite reassuring to learn how they deal with delivery of tickets; it makes them more trustworthy.
  • How much commision did you have to pat to seatwave if they're sending UPS to pick the tickets up?
  • In fact I don't understand how seatwave can be legal at all when it is essentially one big ticket tout???
  • hey
    i am in the same situation as you suzey, unable to arrange delivery of tickets,
    seatwave say use their UPS option when i log into my account but thats non existent, hope someone can clear this up an help me.
    Thank you
  • IIRC a friend of ours sold some unwanted gig tickets via Seatwave and he had to wait until after the gig to get paid. Or maybe I just dreamt this?
  • Yea thats true, you get paid after the gig, its basically a secure way all around, buyer gets tickets safely, goes concert, has no issues, seatwave release the funds to the seller next day after concert. Pain in the a** but thats the way they do it.
  • sorry, View the video demo here: with "http : //upsdispatch.fliggo.com/video/WWWVAKgW"
  • Thanks for the video. Really helpful. This is such a perfect service now that UPS collect the tickets!
  • you can send it by UPS and enter the tracking number yourself, if thats what you want to do, will be pretty expensive for you to do it alone though.
    but thats your decision i suppose.
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