Samsung Monitor

A question about : Samsung Monitor

Hi guys i need some advice i am having problems with my Samsung 711MP i have emailed Samsung about the problem i have got, they say i have a fault and that if its still under its 36 month warranty they will replace but i cant remember which year i bought it.

Just wondering if their is anything i can do?

Best answers:

• I need some advice people, I have just called Samsung about my problems they said it would be covered under Warranty but i need proof of purchase which i threw away just last month when i had new carpet put in, but i do have a bank statement that has the purchase on it.
  Where do i stand with my rights? please help.
• Then the bank statement is the proof of purchase !
• ok then then i am in a pickle Samsung now say its not under warranty ended 2 months ago, just wondering what rights i have under the sales of goods act?
• You will need proof of purchase and a bank statement should suffice.
  Have you had it over 3 years then ?
• I have had it for 3 years and 2 months so i just fall out the warranty period with samsung. so i believe i now have to take this up with PC World.
  The problem i have seem to be something wrong with electrical problem on starting the monitor, so when i come to switch on each day i now have to wait 30 mins for the thing to come in that time i get a popping sound with the power coming on and off.
  I would i have any rights under the sales of goods act?
• Sales of goods act says an item should last a reasonable amount of time, as you have had it over 3 years i think that would be reasonable IMO.
  I would have a word with Consumer Direct https://www.consumerdirect.gov.uk/
• i think 3 years is a reasonable time for a monitor
• I think 3+ years service isn't bad.
  And monitors have gone way down in price; you can buy a very good one for around the Ј100 mark these days.
• Thanks guys think i will just look for a new one, no point really wasting time on it will just wait till it gets to the point it takes way to long to power up.
• These guys are cheap for monitors...
  https://www.cdiscount.co.uk/Computing...ors/l-616.html
  There is a code for Ј2 off delivery around too