07 Jan 2017

A question about : "Reclaiming" data from google

My android phone died/broke/smashed during the week - So I replaced it - but my data is irretrievable (the screen is unreadable) - If I log in on-line to the google account - is the data going to be there or is the google account only a backup for transfer to other android devices ?
I am mainly after my contact list...
The added problem is that I don't remember my google login for that device at the moment...

Best answers:

  • When I had android phones, the contacts were just transferred automatically to the new phone by google once I had signed in....
    In fact, when I changed to a Windows phone and signed into my google account it downloaded all the contacts there as well.
  • It depends if you saved your contacts to your phone only or to Google - and the sync options setup - only you know that
    More than that I know no more - sorry.
  • I backed up the phone - to google - so assume that everything was saved (to google) - is it now possible to login to google on my PC and recover the contact list ?
  • Try it on a PC right now! - If you log in as the same user and assuming your old phone sync'd occasionally then it should be easy to get the data. Once logged in, goto Gmail, find 'contacts' and they should be there.
    When I got a new phone recently, once logged in it self populated with all my old contacts and data (a lot of data like places visited, wifi passwords etc)
  • You have to log into Google Contacs site - link below might work
    https://accounts.google.com/ServiceL...%2Fcontacts%2F
    If the contacts were getting synced with Google, they should be there.
    You can export them into a file and import into new Google Account.
    If you cannot access your old Google account, you would need to reset password if you can and access contacts via the above link. Of course assuming you know what the google email address you used.
  • I have tried to log in to google on-line (using my back-up email account) but it only gives me access to my latest google account - this implies that only one google account is allowed per (back up) email account - which can't be right ???
    How do I access multiple google accounts on a single back up account ?
  • I have successfully recovered my data but this just includes the google address list, which I don't use
    I was talking about the phone contact list - which appears not to get backed up - never mind, there are other things on my mind at the moment !!
  • You may be able to connect the phone to a computer and with the right software you can recover the information you require. A phone repair shop will be able to do it if you can't.
  • OK I have managed to connect my phone to my laptop and have the directory structure showing ...
    Where, in the structure is the contact list held ?
    I have searched on "contacts" and found nothing...
    I am assuming that it is in the ANDROID directory - but I can't see it.....
    it is NOT in data - that simply contains Ancestry data !!
  • System Root >>>data/data/>>>>com.android.providers.contacts/>>>>databases>>>/contacts.db
  • I am going to try using Kies - which I hate but may show what I am looking for..........
  • is the db held on the SIM as well ?
  • OK - I have used KIES and successfully recover my contact list - which must have been "hidden" - because I was unable to see it using explorer !!
    I am also trying to recover a few txt files that I had - but KIES doesn't show them...only media and contacts ..
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