06 Feb 2016

A question about : pleaseeeee help!!!!!! ppi and bank charges claims

I would really appreciate someone's help and advice on the following

Capital one - I claimed ppi and charges from a credit card I had. They have now replied with a copy of my statements and a quote saying I was sold ppi through a telephone conversation. What do I reply next?

Welcome finance - claimed ppi and charges also but they replied saying they are protected and not entitled to anything

Northern rock - I got charges back from a loan but can I claim for charges I had on my mortgage when I was made redundant for a while and had arrears?

Rbs - I contacted the ombudsman regarding them as I had bank charges and they said they won't reimburse me. Still working for their reply anyone had any luck or am I just chasing rainbows?

I would appreciate any help or advice from anyone as I'm new to this

Best answers:

  • capital one - your next step is the FOS but capital one have a low overturn rate so don't get your hopes up
    welcome finance - when was it sold to you?
    northern rock - probably not unless you had the cover and didn't use it or didn't fulfill the criteria
    rbs - banks won the case on 'unfair' bank charges, so again, probably not.
  • Thank you so much for replying
    Capital one was a credit card I had and was told to take ppi with it. I paid off this card and a while back and when I claimed for charges/ppi they admited in a letter that I was sold ppi over the phone and now I'm not sure on my next step. Maybe just hoping for some extra cash back!
    Welcome finance I still have a loan with them and trying really hard to get rid of it. Was a big mistake when I was younger!! I think i have had this since 2007 but I received a letter recently saying I'm only entitled to Ј60 and they won't go back more than a few years.
    northern rock there charges were horrendous and I did get into some difficulty when I was made rredundant. I went straight to them and explained the company went into liquidation. Instead of helping they increased my mortgage! ! This was in 2009/2010 I had some arrears because of this and want to know if I can claim it back
    Rbs worth a try! it's my main account and arrears again were bad and charges.
    Can you claim for store cards? Used to have a couple but don't think i have the account details anymore
    I appreciate all your advice. makes me sound like a money grabber!
  • welcome finance would have been regulated in 2007 so you need to complain, probbly that they added single premium. Do a search on this forum for welcome finance and single premium, You'll find a lot of posts by 'amersall', pay attention to them.
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