paypal chargeback

A question about : paypal chargeback

Hi guys

A buyer has done a chargeback on me. unauthorised use of card.

I sent the item via myhermes and tracking shows as delivered.

Can anyone tell me exactly what I need to upload to win ths dispute?

Thankyou in advance

Best answers:

• 99% of sellers dont win no matter what
  upload tracking info and if it shows delivered take a screenshot of that and upload it also
• ps i had a chargeback against me yesterday also
• You dont get a proof of postage with myhermes like you do with royal mail.
  Hence why I am stuck with what to do.
• If you type the tracking number in it doesnt show the postcode or address.
  It just shows as delivered.
• Spam reported
• As has been said, proof of posting is all that is needed to defend this chargeback. Hermes do give receipts, I get them daily.
  If you don't have it, add the tracking, screenshots of delivery and order along with any correspondence you've had with the buyer.