23 Aug 2016

A question about : Orchid Dialler Discount

Update note 24 May. Orchid Dialler is now giving MSE users a 20% discount if bought through its new webshop. Details are below.

Orchid Dialler boxes are something i already recommend in my home phone article. Effectively it allows you to pre-programme the box so calls are automatically put the choosen provider. Especially useful for those using call18866 and other numbers in combination.

Anyway as the email below details as many of their custom comes from this site - they're offering a discount. (obviously there is no financial link between MSE and Orchid)

Dear Martin

Thanks to you we are saving ЈЈЈs using the Fantastic 18866 phone service. We are a supplier of Dialler boxes which are being purchased in greater numbers by 18866 users.Our Dialler boxes ensure that ALL calls go over the 18866 service,no need to remember to pre dial the 18866 number.

We sell Diallers Direct to end users at Ј9.99 for a single carrier or Ј14.99 for a multiple carrier version.

If MoneySavers quote MoneySaving Expert when placing their orders we will give them a 10% discount.

Update: In order to get the 20% discount they need to register on the website, and enter discount code 3 when promted. www.orchid-electronics.com.

This is an excusive deal to Moneysavingexpert.
MoneySavers can get information on our Diallers at https://www.orchid-telecom.com/.

The Orderline is 01572 717888

Best answers:

  • this may sound silly but can these dialers be used with cordless phones ,also my internet is a dial up connection will it cause a problem with that .
  • Wouldn't you have to make an awful lot of calls to make it worth spending Ј9.99 on the dialler though when the calls themselves are free? In fact with 18866 you would have to make 999 to make it break even? Maybe I am just being a bit thick..................... ???
  • Hi All
    I have been using 2x Orchid V4 diallers for about 2 months now. ( I had two cordless base units at different ends of the house so I needed 2 units but most folk will only need one).
    The units plug in betwwen the first BT box and all your phones. It picks up the dialling and routes the call to whatever providers you want depending on the type of call.
    As example here is my current setup:
    local/national calls - 1866 (1p connection +free )
    calls 0845,0870 - BT ( cheapest currently ? )
    calls (premium ) - barred
    calls 118XXX - the directory enquiry of your choice
    calls to USA/Canada - 1899 (3p connection + .5ppm )
    calls to Australia - 18866 (1p connection + 2ppm )
    other international calls - 18866
    The dialler will also alow you to send calls to different providers at certain times of the day as it has a built in clock.
    Therefore if a provider offers free nighttime calls you can route those calls to that provider whilst daytime calls go to another provider.
    It does take a while to figure out the different functions.
    As one can change things on a daily/hourly basis if needed , it means your family do not have to remember prefixes and remember which provider is cheapest for the type of call they are making.
    All in all I am very pleased with the Orchid dialler and the help-line service.
    HTH
    Martin
  • Just ordered 3!! got my 10% discount too. very helpful man thanks alot. Will let you know :
  • Hi digital,
    The reason I needed 2x diallers was that at the BT entry point there is no socket just a box.
    Therefore I reckoned that it was cheaper to buy 2x diallers rather than pay BT Јxx for an engineer visit to convert the entry box to a socket.
    Most folk with modern BT sytems should find the socket at the BT entry point and just insert the Orchid between that and the rest of the house system.
    Re your query as to whether BT were cheapest for 0845/0870. I took for gospel a post earlier in this forum that said BT were currently cheapest.
    Of course,things are changing almost daily so we need a watch out for rate changes.
    I did suggest to the very helpful chap at Orchid that they offer a "current cheapest" schedule for downloading but he did not think it worth while.
    I think Orchid usually supply these dialler direct to the telco's in 'ooos preprogrammed so the sale of a few singles will not set them on fire.
    They are tho' so very helpful when I asked all the usual newbie questions.
    Really Orchid need a simple "Janet&John"style handbook as the current manual assumes knowledge of phrases like "router code" "product population" "carrier codes" and similar phrases. One soon gets the hang of it though.
    Martin
  • According to www.saynoto0870.com BT is cheaper nights and w/e at 1p per min. 1899 is 3p per min at all times.
    (back to the main subject) I've had an Orchid dialler for several months. Takes a while to get used to the software, but all the info is in the documentation. Well worth the cost, I think.
  • The cynic in me was slightly amused to see the Contact No for this company is an 0870 number, I thought the idea was to save money!
  • Mary - I noticed that too! I just went on to "saynoto0870" and got the geographic number.
    Also - I had a nightmare trying to programme my dialler when I was on NTL but am back with BT now (not for that reason, just that NTL are CRAP) and tried again - bingo! it worked first time. I had to e-mail Orchid and they responded promptly and answered my question, even offered to ring me to talk me through it if I still couldn't do it. Great customer service.
    HTH, Stella
  • Leaphase - Just to clarify that 1899 is 3 pence for the connection - the rate per minute is 0 pence
  • HI
    As mentioned ,Orchid list an 0870 number for the dialler to contact to download the routing instructions.
    However, in fairness , Orchid now also give a proper o1XXXX geo number which you can choose to use.
    Although I too detest 0870/0845 numbers the dialler only dials home yearly after you have set up the routing so even using an 0870 number is no big deal.
    I must comment on the service. I 'phoned Orchid several times when I first got my diallers and found them to be most helpful.
    Emails were replied to by return so a big thumbs up to Orchid after sales service
    Martin
  • btw Mods - shouldn't this be a sticky. It's a good ongoing deal
    8)
    TOG
  • Since I have used 3u telecom's prefix 1664 when dialling 1845/ 0880 numbers my bills have fallen drastically. They are very helpful and can be contacted on 0800 279 0091 or www.3utelecom.co.uk. I had to disconect onetel's carrier pre selection service before the prefix would work.
  • 0845/0870 are the number I meant to write.
  • I never feel uncomfortable about asking dumb questions because I like to feel there are folk like me who fail to comprehend this technical stuff.
    My question is, having looked at the Orchid Dialler picture on their site, it appears to be a flat item. So where and how do you
    1) attach to the main BT box ?
    2) attach your telephone cable ?
    3) assuming there is provision for them both on the reverse, ............
    4) how do you then programe in the prefix's to enable your call to pass through the appropriate provider ?
    Thanks in anticipation.
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