03 Sep 2016

A question about : Orange Retention Offers

I have just ben offered the the following deal by retentions - that can only be applied on the day my current contract ends - in a couple of weeks:
I was on last years retentio deal 750 mins 250 txt at Ј35/12 months, and new offer is 1000 mins, 250 text, 10 mb data, Ј30 on 18 month PLUS broadband. Oh and Free SPV E650 (I was impressed with previous SPV so asked for this)
Can i stick out for more or do you think this is good deal, think it covers all my usage needs. Would appreciate any comments. My average month s about Ј50 including insurance.

Best answers:

  • Tommy,
    I just took out a new deal with Orange. Its working out much better for me to lose my number and start again, I can get a much better deal than an upgrade.
    After checking the comparison sites and avoiding the 'fly by night' companies that offer the 'amazing deals', I got a deal with Phones4u.
    I got a free SE w610i walkman phone, on an 18 month deal, dolphin 35 (500 mins, unlimited texts). I got an initial Ј100 bacs payment and then theres redemption chequeback of a further Ј270 over the term. So the contract works out at about Ј14 a month. I sold my old walkman phone for Ј80 so the contract costs me Ј10 a month. With the free broadbad, orange wednesdays and magic numbers I don't think this deal can be beaten.
    I carefully discussed with several dealers the differences against 12 month deals or lower tariffs but the chequebacks were much higher on the 35 plan. Theres a bit more talk time and text than I need but at least I know I'll never go over.
    The chequeback for phones4u seems very well organised too, theres a 60 day window which helps. They give you everything in writing including the exact dates you need to send off the bills.
    I've historically always gone direct to Orange for upgrades. Never again!
    Thanks.
  • Hi
    Has anyone got any stories/success with Orange Retentions department, as there doesnt seem to be a thread.
    My question is what did they offer you and when?
  • orange have always been gr888 for me.. last year they had offered me free n80 with 35Ј a month 750 mins 0 txt or d900 with 9Ј a month and 50 mins and 50 txt both phones free..
    this year they have been even more outstanding.. with n95 foc 25Ј/month for first 6 months and 30 pounds there after for 500 mins and 0 txt.. works gr88 for me
  • Orange retentions offered me at the end of March
    Nokia 6300
    2500 cross network minutes
    3000 text
    and broadband
    for Ј20 a month on a 18 month contract, which i accepted without any hesitation.
  • Anybody else?
  • i have seen great great great deals from orange....
    .....arnie got 2000 loyalty minutes ....he was on dolphin 35 and was given 2000 loyalty minutes which gave him what he has now ....
    He probably got some discount from his line rental before as well which still applys ...they give a reward every time u renew ....but thats a DAMN GREAT DEAL .....that hes on
  • 3 months left on my contract and was offered:
    k800i
    225 mins per month
    100 texts per month
    1 magic number
    18 month contract - Ј20 pm
  • Hi,
    Just to update my Dad was previously on Panther 45(400 mins 100 txts) for £45 a month on a 12 month contract and was offered;
    He still has a month left and the previous contract was through mobile outlet and have got £432 of cashback from them so far!
    U600
    500 xnet mins
    100 txts
    18 month- £25p/m
  • I just phoned orange they offered me Nokia 6300 with 700 mins 100 txts unlimited calls to landlines for £15 or 900 mins 300 txts unlimited calls to landlines £25, all 18 month contracts!
  • My contract is due to expire soon. Are you guys just calling up to renew/upgrade, or are you going through the whole "I want to leave Orange" rigmarole?
  • Just going through the renew stage...then asking to go to retentions as the first offer isnt good enough..
  • Just been through to retentions and this is what I was offered ..
    500 mins
    100 texts
    Free phone HTC Touch or SPV E650 or Sony Ericsson K810i
    for Ј20 a month
    Downside 18 mth contract
    Said I will check out the phones on-line and call back. Will call back and try to get this on a 12 mth contract.
    Not sure which phone though..... and I want some web access.
    Ian.
  • I phoned orange again and they offered me :
    Nokia 6300
    700 mins anytime
    200 txts
    3000 Landline mins anytime
    1 Magic Number
    18 month contract
    Ј15 a month incl VAT
    ............................
  • I was offered the following this morning
    500 xnet mins 100 txts with Free Sony Ericsson K810i on 18mth contract for Ј20 a month
    Rang back to see if a could get this on 12 months and said it would be Ј25 instead still with free phone.
    Ask if they could through in any data bundles but answer was 'NO'.
    Tried to get them to reduce the Ј20 to Ј15 if I agreed to 18 months but still would not budge.
    Looks like I am stumped...
    Anyone got any suggestions apart from take the offer and run?
    Ian.
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