22 Mar 2017

A question about : Opus energy

Has anyone else had experience of being hounded by energy companies lying in order to set up verbal contracts for business energy supply?

We have had the misfortune to have been duped into verbally agreeing a contract with Opus energy who will not let us out of the contract and also because we tried to stop a direct debit going through (as they are trying to charge us for 3 meters - not just the one we should be paying for) they have sent us a letter saying they will charge an 'undisclosed administration fee and increase our supply costs by 7.5%'

I'd be interested to know if anyone else has had similar experiences and if so what did they do about it.

Thank you

Best answers:

  • Hi, I know a business that was put into a contract with Opus energy through an energy broker called EnergiSave Online.
    It's owned by Janet Thornton and she also owns Inspired Energy based in Kirkham.
    It seems their only sales tactic is to hound and abuse customers until they sign with Opus Energy so I don't think any of it is Opus' fault - just the broker.
    You can read more here:
    https://forums.moneysavingexpert.com/....php?t=4901283
  • Hi everyone I too have had the same issues where they claimed to be another company and illegally duped me into joining their crook company.
    In one day I had about 100 calls from sales, I had to call police and still they rang from local numbers and different numbers. They are exceptionally rude and lie! 2 years I have been fighting them and now they cut off my electric even though I have proof I was ill in hospital after childbirth and that I can't pay my bills without the shop being open. They have charged excess amounts of money due to them over charging. The bill they want from me is over Ј3000 which they refuse to turn on my electric unless I pay full bill. They charged over Ј600 to disconnect the supply and want to add another Ј400 on top of bill to reconnect. They have never taken a meter reading and Iv never received a bill yet they have this magic Ј3000 bill? This company needs to be stopped in the way they trick clients into signing up. They still don't have my correct name yet signed me up? How is this possible?
    There are over 140 same reviews about misleading clients by fake phone calls and claiming to be another energy firm and aggressive behaviour. I tried to cancel with my cooling off period and they blank refused me.
    Ofgem want to investigate this company so I need as much evidence as possible.
    Please visit following links and leave your feedback!
    facebook.com/groups/1414720098822730
    Facebook group ' shut down opus energy'
    Review centre page
    reviewcentre.com/reviews249511
Category: 
Please Login or Register to reply to this topic