nursery cut our daughters hair, update on page 9

A question about : nursery cut our daughters hair, update on page 9

our 2 year old daughter come home from nursery yesterday with about 2 inch of hair missing, it's been done very badly, it looks like someone put it into a ponytail and just chopped 2 inch off the length, what are out rights and who do we complain to?

the nursery is denying it, but we know it happened there. we have already told them she wont be returning

Best answers:

• Why would the cut her hair? :confused: What has your little one said about it or is she still too young to say.
  I have no idea about your rights but i would be furious if a Nursery had done that to my children
• Did one of the other children do it maybe and nobody saw? It would be very unusual for a nursery to cut a childs hair without asking and then deny it.
  If they did I would be heading down there with my scissors!
• Is your daughter happy and settled at the nursery? If so, I'd forget about it; good care is more important than a duff haircut.
• Hi
  I am inclined to agree with Oldernotwiser, if your daughter is indeed happy there, and has friends, is it worth the unhevel to her of changing nurseries.
  As another poster commented, it is always possible that an older child did this when a member of staff wasn't looking, perhaps out of spite, or even just because they thought it was the "right" thing to do.
  At the end of the day, the main thing is your daughter is not physically hurt. No, it should not have happened, but it has, perhaps you need to come to some sort of agreement with the nursery (calmly!) that they pay the cost, or part of the cost, to get it corrected by a proper hairdresser.
  Hope however that your daughter is OK, and not too traumatised by her new, shorter hairstyle.
  Shane
• she is 2 and a half, but only has a mental age of 1,
  she can't talk so can't tell us what happened
  we have had other problems with the nursery, ie- sending her home in wet clothes after playing in water, giving her milk when they know she's lactose intollerant and clothing going missing from her bag
  we went to the nursery last week intending to pull her out, but they convinced us to keep her there, she's only been going for 3 weeks and has no friends there
• she did come home with paint in her hair yesterday, we think this is the reason for cutting her hair, surley they should use paint that washes out:confused:
• Do the nursery let small children use metal scissors?Is that the norm?
  Have you had a proper meeting with the nursery manager. What is most important at this stage is to get your questions answered in a proper manner.
  If it is that obvious the hair has been cut,they need to take this seriously,not denie it. I think you may need to put in an official complaint if not.
  Have they investigated? It does sound very strange.What is their policy for monitoring dietary issues,what procedures are in place? What did the offsted report say about them?
  Many years ago one of my kids went to a nursery and i was later told they sent some of the staff home once the parents had gone.Dropping in unanounced would seem a good idea.
• i think thats out of order, if nursery cut my daughters hair, be it another child or a staff member,i would demand answers, and if they say it was another child,why was that child using scissors unsupervised at that age?
  if you are unhappy with the nursery,complian to the manager and head office (if there is one) and maybe contact ofstead? if your daughter has only been there for 3 weeks,then im assuming she hasnt really had a chance to settle there yet, so maybe changing nursery wont do too much harm,r.e. upheaval.
  from the sound of it, their behaviour/attitiude towards childcare leaves a lot to be desired.
  skint x
• Sounds like the nursery is run by liars , and incompetant ones at that.
  Time to pull the plug.
• Always go with your instinct. You know your child better than anyone.
  I would still put a complaint in and see it thru even if it wont benefit your daughter it may help a situation with another child for the future.
• If you are sure that her hair has been cut which im sure you are, you must report it
  Little kids would/should not of had access to sharp objects therefor they are either negligent or one of the staff did it either way it sucks
  It is technically assault and can be reported to the police :confused:
• Yes,brings back memories of my daughter with a perfect little blonde bob,cutting half her fringe HERSELF to about half an inch.
• I would complain to OFSTED as someone has already mentioned. What concerns me is the lack of supervision and her dietry needs have been overlooked. It is basic care that any competent nursery should have no problem giving.
• Terrible story but I can remember coming into the kitchen to find ds (age3)sitting on a teatowel surrounded by his beautiful locks!!! He had climbed onto the draining board via a chair, taken my makeup case down from the windowsill and used my manicure scissors to cut his hair and his face was covered in my lipstick! We had to take him to the barbers and have the rest shaved off!! Strange thing is he's now 17yrs old, over 6ft tall and I have to fight to get him to the hairdressers!
  I would definately remove her from the nursery and request a meeting with the manager!