Northern Bank

A question about : Northern Bank

Just wondering does anyone know if this is right

I've asked Northern Bank for my statements for 6 yrs (for bank charges) and they are telling me they will get me the 1st 2 yrs for Ј10 and will then charge me Ј6 per sheet after that, is this right or is it not Ј10 for the whole lot under the data protection act

TIA
Cath

Best answers:

• Call the Information Commissioner's office in Belfast. Their advice line will give you the correct answer. 028 9051 1270
• A statement request and a request under Data Protection are different things. The bank will have set charges for copies of statements and im sure it will be in the terms and conditions somewhere. If you request everything about you under Data Protection then the Data Protection charges will apply but you wont receive the information in statement format.
  Emma
• I believe they apply an admin charge for copies because in their eyes they have already provided you with the statements and it was up to you to keep them in a safe place.
• go to www.consumeractiongroup.co.uk
  click on forums and read the FAQ
  loads of advice from people who are trying the same thing
  in the forum titled other institutions you will find people from NI giving a step by step account of their bank dealings